Park Veterinary Clinic

Park Veterinary Clinic is a small-animal practice that’s part of the Regan Veterinary Group, and it’s also listed as a veterinary nurse training facility. The website highlights on-site diagnostics (in-house lab work, X‑ray, ultrasound) and dental facilities, plus surgical options including keyhole (laparoscopic) surgery and orthopaedics/soft tissue surgery.

In the latest reviews, owners most often describe clear explanations and continuity of care (including follow-up calls with results “when they said they would”), and specific case examples include eye problems treated with prescribed medication, keyhole neutering, and ongoing care for a heart condition. A few recent reviews raise concerns about communication and unexpected costs—one owner says an anti-sickness injection was given before neutering without being discussed first and was charged at £70, while another reports being told too late that an Animal Health Certificate appointment couldn’t be booked.

Services

Based on the clinic website and the latest reviews, Park Veterinary Clinic offers

•General consultations for small animals (dogs, cats, rabbits, hamsters, guinea pigs, gerbils, ferrets)
•Vaccinations, parasite control, microchipping
•Neutering (including keyhole/laparoscopic neutering mentioned in reviews)
•Dentistry (the website mentions on-site dental facilities)
•Surgery, including orthopaedic surgery and soft tissue surgery (listed on the website)
•Diagnostic tests & imaging (in-house lab work, X-ray, ultrasound listed on the website)
•Nurse clinics, blood pressure checks, six-month health checks
•Grooming & nail clipping, anal sac expression
•Home visits
•Eye problems are specifically mentioned in reviews (dogs seen for “sticky eye” and other eye issues)
•Ongoing condition management is referenced in reviews (a dog under care for a heart condition)

Emergency care (as stated on the website)

•During normal opening hours, emergencies are handled by contacting the practice.
•Out-of-hours emergencies are handled by PetMedics Veterinary Surgeons (as named on the website).

Pricing

•One reviewer alleges an anti-sickness medication/injection given before a cat’s neutering cost £70 and says it wasn’t discussed beforehand.

People

Named clinicians mentioned in reviews

•Jessica (clinician) — praised for diagnosing an eye issue quickly and prescribing medication; reviewers also mention being made to feel relaxed and comfortable during the appointment.
•Keisuke — described as “amazing” with a dog seen for eye problems; one reviewer specifically mentions “very clear advice and costings.”
•Avneet — mentioned in relation to ongoing care for a dog’s heart condition; described positively for how the case is handled.

Reviews also repeatedly mention reception staff being polite and appointments being booked promptly (including a Saturday booking in one review).

Reviews

4.3 stars from 289 reviews. - Clear explanations and communication: owners mention information and options being explained clearly, and one describes results being phoned through as promised and “not rushed,” by the same vet throughout the issue.

•Good handling of anxious or reactive pets: one owner notes their usually “feisty” cat was calm during the visit; another says their dog (kept at a distance elsewhere) was treated “like a normal dog” here.
•Compassion in difficult situations: one review describes supportive handling when a guinea pig had to be put to sleep.
•Concerns raised by some owners about admin/communication and costs
•One owner reports being told too late that an Animal Health Certificate appointment couldn’t be arranged after earlier reassurance they’d be called back with price/booking.
•Two matching recent reviews allege an undisclosed £70 anti-sickness treatment was given before a cat’s neutering without consent or prior discussion.

Reviews for Park Veterinary Clinic

Note: Showing the 5 most recent Google reviews out of 289 we track in total. Recent reviews may not be representative of overall sentiment.

Joe Barnwell

a month ago

was reffered to this vet by my own vet to obtain an AHC contacted them and they told me thier diary was not open yet for december and they would ring with price and appointment. rang them today to be told that it is now too late and the holiday i had booked is not going to take place. a poor service and claims they tried to contact me on a phone that never leaves my side and is on 24/7 as i am always on call for work, really poor service and very let down. i will be telling my own vet who is part of thier "group" would not reccomend at all i would give no stars if allowed. reccomend finding someone who provides better service

Dawn G

2 months ago

I moved my dog over to this vets at a really stressful time with the bully ban coming into place. I was already at a vets who recommended these for her neutering so it could be done keyhole. After the care she recieved and the confidence I had that she would be looked after I switched her over and have been coming ever since. She's just had to have another op which again I feel she was well looked after, information & options given to me were clear and she was booked in quickly. They have called with results when they said they would and again the info on the calls have been well explained and not rushed, all by the same vet that has dealt with the issue from me first taking her to be seen. As a bully owner I've seen her be treated different and avoided for no reason but they treat her like a normal dog here like she should be. Highly recommend.

paul morris

a week ago

This has been an outstanding visit to regans vetternarian clinic, we phoned regarding a sticky eye problem our sharpie had developed, the reception staff was very polite and booked us in on a Saturday we was seen by clinician Jessica she's absolutely brilliant, very proffessional extremely polite and made us all very relaxed and comfortable, she found the issue in our dogs eyes immediately and prescribed the right medication for our Lillys eyes it was a pleasure dealing with Jessica and the reception staff and they are highly recommended and the prices was very reasonable overall, excellent customer service proffessional and very caring staff and a relaxing atmosphere we will be bringing all our animals to this practice from now on, A⭐️⭐️⭐️⭐️⭐️s 👍

bethany suddick

Always amazing service! Vets are great! Roby was in to see Keisuke for his eyes and he was amazing with him! Very clear advice and costings! Peter is also under the care of Avneet for his heart condition and he is always amazing!

A

AVOID IF YOU DONT WANT TO BE SCAMMED! They lied and said my cat was “sick” before his neutering, and gave him anti-sickness medication before asking us and WITHOUT telling us it costs £70. They did the same to my mum too. How awful. Scamming at the expense of an ill pet.

Gemma Paul

2 weeks ago

We brought in our beloved cat Henry yesterday. The staff were lovely and the vet was AMAZING. From the bottom of our hearts thank you so much for being so kind and caring. We really appreciate it so much. Even Henry was calm and normally she’s very fiesty. Highly recommend ❤️

Angela

5 months ago

First time having to visit a vet with my guinea pig. The service from all staff was excellent. Very friendly and reassuring. They explained everything. It resulted in having to put my guinea pig to sleep, but they handled it with such love and kindness. Definitely will recommend. Thank you