Park Veterinary Clinic

- Many recent reviewers describe clear explanations, good communication and feeling well informed about options, results and next steps. - Several reviews highlight caring handling of stressed or difficult situations, including a calm experience for a usually feisty cat, supportive end-of-life care for a guinea pig, and owners feeling reassured during treatment. - Specific positive examples include treatment for eye problems, ongoing management of a heart condition, keyhole neutering, and rapid assessment and surgery planning for a dog with a jaw injury.

Park Veterinary Clinic is a small-animal practice in Prestwich that operates within the Regan Veterinary Group and is part of CVS. It is also listed as a veterinary nurse training facility. The clinic’s website highlights on-site diagnostics including in-house lab work, X-ray and ultrasound, along with dental facilities and surgical options including keyhole surgery, orthopaedics and soft tissue surgery.

Services

•General veterinary care for small animals, including dogs, cats, rabbits, hamsters, guinea pigs, gerbils and ferrets.
•Preventive care such as vaccinations, parasite control and microchipping, alongside routine nurse clinics, blood pressure checks and six-month health checks.
•Neutering and surgery, including keyhole (laparoscopic) procedures, orthopaedic surgery and soft tissue surgery. Recent reviews mention keyhole neutering and a fast turnaround for assessment, imaging and surgery for a dog with a cracked tooth and broken jaw.
•Diagnostics and treatment supported by in-house lab work, X-ray and ultrasound. Recent reviews also mention care for eye problems, ongoing heart-condition management and prescribing medication after examination.
•Dentistry, grooming and minor care services including nail clipping and anal sac expression, plus home visits.
•Emergency arrangements: during normal opening hours, emergencies are handled by the practice; out-of-hours emergencies are referred to PetMedics Veterinary Surgeons.

Pricing

Published prices suggest the clinic sits above average, based on a partial sample of comparable services. Review feedback on cost is mixed: one owner described prices as reasonable, while some complaints focus on communication around charges, including an alleged £70 anti-sickness injection given before neutering without prior discussion.

People

•Emma — mentioned positively in recent reviews for being friendly and welcoming, and for organising urgent imaging and possible surgery while explaining the plan clearly. One reviewer refers to Emma as the Clinical Director.
•Keisuke — praised for clear advice and cost explanations, particularly in cases involving eye problems.
•Jessica — highlighted for a calm, professional manner and for quickly identifying and treating an eye issue.
•Avneet — mentioned warmly in relation to ongoing care for a dog with a heart condition.
•Reviews also speak well of the wider team, especially reception staff, for polite service and prompt booking.

Reviews

Google rating: 4.3/5 from 290 reviews.

•Many recent reviewers describe clear explanations, good communication and feeling well informed about options, results and next steps.
•Several reviews highlight caring handling of stressed or difficult situations, including a calm experience for a usually feisty cat, supportive end-of-life care for a guinea pig, and owners feeling reassured during treatment.
•Specific positive examples include treatment for eye problems, ongoing management of a heart condition, keyhole neutering, and rapid assessment and surgery planning for a dog with a jaw injury.
•Recent criticism centres on administration and cost communication, including one complaint about an Animal Health Certificate booking not being available in time and another alleging an undisclosed £70 anti-sickness injection before a cat’s neutering.

Reviews for Park Veterinary Clinic

Note: Showing the 10 most recent Google reviews out of 290 we track in total. Recent reviews may not be representative of overall sentiment.

Khairun Nessa

1 month ago

Thank you Park Vets for a wonderful experience with our cat Gigi who had hurt her paw. Emma on reception was so friendly and welcoming. Dr Keisuke was very caring and thorough, and he explained our options clearly - thank you so much for making our experience less stressful!

Paul Higson

3 months ago

Our dog woke up with a badly swollen Jaw and was not herself. Got her booked in at Beech House vets who checked her over and found a broken tooth and suspected jaw fracture! They rang and spoke to Emma the Clincal Director who organised an X Ray and opened a spot for surgery if needed for the Very Next day at Regans Park Vets! I was rang that night By Emma who explained everything that would need to be done and would happen which helped put my mind at ease. The next day at my agreed appointment time I arrived and was spoken to by Emma who checked over my dog and again explained everything to me. I was kept informed on what went on and picked Elsie up that night. Less than 24hrs after going in with what turned out to be a cracked tooth and a broken Jaw and having surgery we have a dog that shows no sign that anything happened! She is bk to her normal self. I can't that the team here enough. I would highly highly recommend this Vets. From the receptionist to the surgeons they can't care enough about your pet. From somebody who has never had to deal with a vet other than check ups they put my mind totally at ease, explained everything clearly and thoroughly and the speed in which they did everything was amazing.

Joe Barnwell

4 months ago

was reffered to this vet by my own vet to obtain an AHC contacted them and they told me thier diary was not open yet for december and they would ring with price and appointment. rang them today to be told that it is now too late and the holiday i had booked is not going to take place. a poor service and claims they tried to contact me on a phone that never leaves my side and is on 24/7 as i am always on call for work, really poor service and very let down. i will be telling my own vet who is part of thier "group" would not reccomend at all i would give no stars if allowed. reccomend finding someone who provides better service

Dawn G

5 months ago

I moved my dog over to this vets at a really stressful time with the bully ban coming into place. I was already at a vets who recommended these for her neutering so it could be done keyhole. After the care she recieved and the confidence I had that she would be looked after I switched her over and have been coming ever since. She's just had to have another op which again I feel she was well looked after, information & options given to me were clear and she was booked in quickly. They have called with results when they said they would and again the info on the calls have been well explained and not rushed, all by the same vet that has dealt with the issue from me first taking her to be seen. As a bully owner I've seen her be treated different and avoided for no reason but they treat her like a normal dog here like she should be. Highly recommend.

paul morris

6 months ago

This has been an outstanding visit to regans vetternarian clinic, we phoned regarding a sticky eye problem our sharpie had developed, the reception staff was very polite and booked us in on a Saturday we was seen by clinician Jessica she's absolutely brilliant, very proffessional extremely polite and made us all very relaxed and comfortable, she found the issue in our dogs eyes immediately and prescribed the right medication for our Lillys eyes it was a pleasure dealing with Jessica and the reception staff and they are highly recommended and the prices was very reasonable overall, excellent customer service proffessional and very caring staff and a relaxing atmosphere we will be bringing all our animals to this practice from now on, A⭐️⭐️⭐️⭐️⭐️s 👍

bethany suddick

Always amazing service! Vets are great! Roby was in to see Keisuke for his eyes and he was amazing with him! Very clear advice and costings! Peter is also under the care of Avneet for his heart condition and he is always amazing!

A

AVOID IF YOU DONT WANT TO BE SCAMMED! They lied and said my cat was “sick” before his neutering, and gave him anti-sickness medication before asking us and WITHOUT telling us it costs £70. They did the same to my mum too. How awful. Scamming at the expense of an ill pet.