Showing 21-30 of 36 clinics
The Village Veterinary Surgery, located in Wigan, Greater Manchester, has garnered a strong reputation for its reliable and professional veterinary services. With a commendable Google Maps rating of 4.6 stars based on 85 reviews, it stands as a trusted establishment within the community. Although the review count is slightly below the 100-review benchmark for high reliability, the overwhelmingly positive feedback from clients reinforces the clinic's credibility. The clinic offers emergency veterinary services, which are available 24/7 or during extended hours, ensuring pets receive timely care when needed. Clients frequently highlight the compassionate and skilled care provided by the staff, as seen in recent reviews. Colin Wilkinson praised the clinic for its prompt response and excellent care when his dog was injured, while Julie Duffy and Carole Simm commended the professional and friendly demeanor of both staff and veterinarians. Long-term client Anita Archer, who has relied on the clinic for over 20 years, emphasized the consistent kindness and proficiency in handling her pets. Similarly, Sue Lowery noted the exceptional care her cat received, highlighting the clinic's ability to make even the most anxious pets feel at ease. Though specific pricing details are not provided, the emphasis on professional and compassionate care is evident. The Village Veterinary Surgery is well-regarded for its dedicated staff and quality service, making it a highly recommended choice for pet owners in the Wigan area.
The Village Veterinary Surgery, located in Wigan, Greater Manchester, has garnered a strong reputation for its reliable and professional veterinary services. With a commendable Google Maps rating of 4.6 stars based on 85 reviews, it stands as a trusted establishment within the community. Although the review count is slightly below the 100-review benchmark for high reliability, the overwhelmingly positive feedback from clients reinforces the clinic's credibility. The clinic offers emergency veterinary services, which are available 24/7 or during extended hours, ensuring pets receive timely care when needed. Clients frequently highlight the compassionate and skilled care provided by the staff, as seen in recent reviews. Colin Wilkinson praised the clinic for its prompt response and excellent care when his dog was injured, while Julie Duffy and Carole Simm commended the professional and friendly demeanor of both staff and veterinarians. Long-term client Anita Archer, who has relied on the clinic for over 20 years, emphasized the consistent kindness and proficiency in handling her pets. Similarly, Sue Lowery noted the exceptional care her cat received, highlighting the clinic's ability to make even the most anxious pets feel at ease. Though specific pricing details are not provided, the emphasis on professional and compassionate care is evident. The Village Veterinary Surgery is well-regarded for its dedicated staff and quality service, making it a highly recommended choice for pet owners in the Wigan area.
Manchester Street Veterinary Surgery is a well-regarded veterinary clinic located in Oldham, Greater Manchester. With an impressive Google Maps rating of 4.5 stars based on 380 reviews, the clinic has garnered a strong reputation for providing compassionate and professional care. The clinic is notable for offering a range of services, including a veterinary nurse training facility and extended hours for emergency veterinary services, highlighting their commitment to comprehensive pet care. Customer reviews consistently praise the clinic for its friendly and efficient service. Liz, a recent client, appreciated the helpful and kind receptionists, as well as the affordability of the treatment her pet received. Hal Rahman echoed these sentiments, noting the straightforward registration process and the professional demeanor of the staff. Stephen Flynn commended the clinic's staff for their caring nature and reasonable pricing, particularly in urgent situations involving his rescue cats. The clinic's organization and responsiveness have also been highlighted, with Noel Davies mentioning the efficient appointment process and effective social distancing measures. Meanwhile, Deborah Boswell, a long-term client, expressed her satisfaction with the clinic's pet plan, recommending the surgery to others. Overall, Manchester Street Veterinary Surgery is recognized for its excellent customer service, affordability, and reliable care, making it a trusted choice for pet owners in the Oldham area.
Manchester Street Veterinary Surgery is a well-regarded veterinary clinic located in Oldham, Greater Manchester. With an impressive Google Maps rating of 4.5 stars based on 380 reviews, the clinic has garnered a strong reputation for providing compassionate and professional care. The clinic is notable for offering a range of services, including a veterinary nurse training facility and extended hours for emergency veterinary services, highlighting their commitment to comprehensive pet care. Customer reviews consistently praise the clinic for its friendly and efficient service. Liz, a recent client, appreciated the helpful and kind receptionists, as well as the affordability of the treatment her pet received. Hal Rahman echoed these sentiments, noting the straightforward registration process and the professional demeanor of the staff. Stephen Flynn commended the clinic's staff for their caring nature and reasonable pricing, particularly in urgent situations involving his rescue cats. The clinic's organization and responsiveness have also been highlighted, with Noel Davies mentioning the efficient appointment process and effective social distancing measures. Meanwhile, Deborah Boswell, a long-term client, expressed her satisfaction with the clinic's pet plan, recommending the surgery to others. Overall, Manchester Street Veterinary Surgery is recognized for its excellent customer service, affordability, and reliable care, making it a trusted choice for pet owners in the Oldham area.
White Cross Vets Walkden
Salford
White Cross Vets Walkden, located in Salford, Greater Manchester, is a veterinary practice that offers a range of services including emergency veterinary care with extended hours and a veterinary nurse training facility. The clinic has received a solid 4.5-star rating based on 197 reviews, indicating a generally high level of customer satisfaction. Many reviews highlight the professionalism and friendliness of the staff. Notably, Imogen and Fraser, two members of the veterinary team, have been praised for their compassionate care and effective communication. Several clients mention their long-term trust in the clinic, with one reviewer expressing loyalty for over a decade. The reception staff, particularly Jackie, are also commended for their helpfulness in addressing client concerns and ensuring a smooth experience. However, the clinic's reviews are not uniformly positive. One particularly critical review raises concerns about the clinic's management and approach to urgent care, citing a distressing experience with a young pet. This review suggests issues with reception staff and questions the clinic's prioritization of profit over patient care, which contrasts sharply with the positive experiences described by other clients. Although no specific pricing information is available, one review indicates that costs can be significant, especially in emergency cases requiring intensive interventions. Overall, White Cross Vets Walkden appears to be a reputable clinic with a majority of positive feedback, but potential clients may want to consider the mixed reviews when making their decision.
White Cross Vets Walkden, located in Salford, Greater Manchester, is a veterinary practice that offers a range of services including emergency veterinary care with extended hours and a veterinary nurse training facility. The clinic has received a solid 4.5-star rating based on 197 reviews, indicating a generally high level of customer satisfaction. Many reviews highlight the professionalism and friendliness of the staff. Notably, Imogen and Fraser, two members of the veterinary team, have been praised for their compassionate care and effective communication. Several clients mention their long-term trust in the clinic, with one reviewer expressing loyalty for over a decade. The reception staff, particularly Jackie, are also commended for their helpfulness in addressing client concerns and ensuring a smooth experience. However, the clinic's reviews are not uniformly positive. One particularly critical review raises concerns about the clinic's management and approach to urgent care, citing a distressing experience with a young pet. This review suggests issues with reception staff and questions the clinic's prioritization of profit over patient care, which contrasts sharply with the positive experiences described by other clients. Although no specific pricing information is available, one review indicates that costs can be significant, especially in emergency cases requiring intensive interventions. Overall, White Cross Vets Walkden appears to be a reputable clinic with a majority of positive feedback, but potential clients may want to consider the mixed reviews when making their decision.
Valentines Vets, located in Rochdale, Greater Manchester, stands out as a reputable veterinary clinic with a strong community presence. It has garnered an impressive rating of 4.5 stars from 171 reviews on Google, indicating a high level of customer satisfaction. This rating, supported by the volume of feedback, suggests a consistent delivery of quality services. The clinic is particularly noted for its compassionate and personalized care, as reflected in the positive testimonials from clients. Many reviews highlight the clinic's ability to handle pets with anxiety sensitively, ensuring a calm and stress-free environment. The dedication of the staff, from receptionists to veterinarians, is frequently praised for their friendliness, professionalism, and empathy. Key individuals mentioned include Olivia and Lynn, both of whom have left memorable impressions on pet owners. Lynn, in particular, receives accolades for her professionalism and compassionate approach, especially during challenging times such as end-of-life care. Her role has been pivotal in maintaining the clinic's reputation for providing dignified and empathetic service. Valentines Vets specializes in emergency veterinary services, offering extended hours to accommodate urgent needs. While specific pricing details are not provided, the clinic's commitment to thorough and considerate care is evident, suggesting good value for the services offered. Overall, Valentines Vets is portrayed as a trustworthy and caring establishment, with a strong emphasis on individualized attention and support for both pets and their owners.
Valentines Vets, located in Rochdale, Greater Manchester, stands out as a reputable veterinary clinic with a strong community presence. It has garnered an impressive rating of 4.5 stars from 171 reviews on Google, indicating a high level of customer satisfaction. This rating, supported by the volume of feedback, suggests a consistent delivery of quality services. The clinic is particularly noted for its compassionate and personalized care, as reflected in the positive testimonials from clients. Many reviews highlight the clinic's ability to handle pets with anxiety sensitively, ensuring a calm and stress-free environment. The dedication of the staff, from receptionists to veterinarians, is frequently praised for their friendliness, professionalism, and empathy. Key individuals mentioned include Olivia and Lynn, both of whom have left memorable impressions on pet owners. Lynn, in particular, receives accolades for her professionalism and compassionate approach, especially during challenging times such as end-of-life care. Her role has been pivotal in maintaining the clinic's reputation for providing dignified and empathetic service. Valentines Vets specializes in emergency veterinary services, offering extended hours to accommodate urgent needs. While specific pricing details are not provided, the clinic's commitment to thorough and considerate care is evident, suggesting good value for the services offered. Overall, Valentines Vets is portrayed as a trustworthy and caring establishment, with a strong emphasis on individualized attention and support for both pets and their owners.
Vets for Pets
Bury
Vets for Pets in Bury, Greater Manchester, is a well-regarded veterinary clinic, offering a range of services, including emergency care and a veterinary nurse training facility. The clinic boasts a solid 4.5-star rating from 782 reviews, indicating a generally positive reputation among its clientele. The clinic's medical staff, including nurses and veterinarians, receive high praise for their compassionate and professional care. Reviewers frequently mention the attentive and considerate treatment their pets receive, with particular commendations for staff members like Allison and Amy, who are noted for going above and beyond in their care. However, the clinic's reception staff have been a source of criticism. Multiple reviews express dissatisfaction with the receptionists' lack of warmth and professionalism, which has affected some clients' overall experience. This aspect is significant enough that some clients are reconsidering their choice of veterinary provider despite being pleased with the veterinary care. In terms of pricing, one reviewer mentioned a charge of £200 for a microchip appointment, though this seems to be an isolated case rather than a standard fee. Additionally, the clinic appears to experience high demand, as noted by a client who encountered scheduling issues following a bank holiday. Overall, Vets for Pets in Bury is recognized for its excellent veterinary care, though improvements in customer service at the reception could enhance the experience further. The clinic’s solid rating suggests that it is a reliable choice for pet owners in the area, especially for those prioritizing medical expertise over front-desk service.
Vets for Pets in Bury, Greater Manchester, is a well-regarded veterinary clinic, offering a range of services, including emergency care and a veterinary nurse training facility. The clinic boasts a solid 4.5-star rating from 782 reviews, indicating a generally positive reputation among its clientele. The clinic's medical staff, including nurses and veterinarians, receive high praise for their compassionate and professional care. Reviewers frequently mention the attentive and considerate treatment their pets receive, with particular commendations for staff members like Allison and Amy, who are noted for going above and beyond in their care. However, the clinic's reception staff have been a source of criticism. Multiple reviews express dissatisfaction with the receptionists' lack of warmth and professionalism, which has affected some clients' overall experience. This aspect is significant enough that some clients are reconsidering their choice of veterinary provider despite being pleased with the veterinary care. In terms of pricing, one reviewer mentioned a charge of £200 for a microchip appointment, though this seems to be an isolated case rather than a standard fee. Additionally, the clinic appears to experience high demand, as noted by a client who encountered scheduling issues following a bank holiday. Overall, Vets for Pets in Bury is recognized for its excellent veterinary care, though improvements in customer service at the reception could enhance the experience further. The clinic’s solid rating suggests that it is a reliable choice for pet owners in the area, especially for those prioritizing medical expertise over front-desk service.
Pennine Vets - Harwood
Bolton
Pennine Vets - Harwood, located in Bolton, is a well-regarded veterinary clinic known for its Veterinary Nurse Training facility and 24/7 emergency services. The clinic boasts an impressive rating of 4.6 stars from 148 Google reviews, indicating a generally high level of customer satisfaction. The reviews reveal a mix of experiences. Many clients, like Pete Rigby and Christine Smith, praise the clinic for its compassionate and friendly staff, highlighting the supportive environment and excellent care provided. Mary Ward also commended the team for their patience and effectiveness in handling a challenging procedure for her pet, emphasizing the clinic's ability to manage difficult situations with care. Conversely, Carlo Miller's review presents a stark contrast, detailing a negative experience involving a brief and costly consultation, inadequate prescription fulfillment, and poor follow-up communication. His frustration was compounded by a lack of satisfactory resolution, culminating in a minimal discount offer, which he found insulting. This review suggests that while the clinic is generally well-regarded, there may be inconsistencies in service, particularly concerning follow-up communication and customer loyalty. Nicola Jackson's review is mixed, initially expressing dissatisfaction with booking and communication issues, yet ultimately acknowledging the exceptional emergency care provided by a vet named Faye. This highlights that while individual staff members can deliver outstanding care, the clinic may benefit from improving its administrative processes to enhance overall client satisfaction. Overall, Pennine Vets - Harwood is recognized for its high-quality veterinary services and compassionate staff, but attention to administrative efficiency and customer service could further bolster its reputation.
Pennine Vets - Harwood, located in Bolton, is a well-regarded veterinary clinic known for its Veterinary Nurse Training facility and 24/7 emergency services. The clinic boasts an impressive rating of 4.6 stars from 148 Google reviews, indicating a generally high level of customer satisfaction. The reviews reveal a mix of experiences. Many clients, like Pete Rigby and Christine Smith, praise the clinic for its compassionate and friendly staff, highlighting the supportive environment and excellent care provided. Mary Ward also commended the team for their patience and effectiveness in handling a challenging procedure for her pet, emphasizing the clinic's ability to manage difficult situations with care. Conversely, Carlo Miller's review presents a stark contrast, detailing a negative experience involving a brief and costly consultation, inadequate prescription fulfillment, and poor follow-up communication. His frustration was compounded by a lack of satisfactory resolution, culminating in a minimal discount offer, which he found insulting. This review suggests that while the clinic is generally well-regarded, there may be inconsistencies in service, particularly concerning follow-up communication and customer loyalty. Nicola Jackson's review is mixed, initially expressing dissatisfaction with booking and communication issues, yet ultimately acknowledging the exceptional emergency care provided by a vet named Faye. This highlights that while individual staff members can deliver outstanding care, the clinic may benefit from improving its administrative processes to enhance overall client satisfaction. Overall, Pennine Vets - Harwood is recognized for its high-quality veterinary services and compassionate staff, but attention to administrative efficiency and customer service could further bolster its reputation.
Pike Moor Veterinary Surgeons, located in Bolton, is a reputable clinic known for its comprehensive veterinary services and warm, welcoming environment. With an overall Google rating of 4.4 stars from 99 reviews, it is evident that the clinic maintains a generally positive reputation among its clientele, although it narrowly misses the 4.5 threshold considered excellent. The clinic offers a wide range of services, including a Veterinary Nurse Training facility and emergency veterinary services, which are available 24/7 or during extended hours, demonstrating their commitment to animal care at all times. The clinic has two branches in Westhoughton and Horwich, providing flexibility and convenience for pet owners in the area. Customer reviews highlight the dedication and compassion of the staff, with particular praise for individuals such as Fran, Vicky, and Rob, who have consistently provided exceptional care. One reviewer, Duncan Farrant, commends the clinic's welcoming atmosphere and cost-saving VIP system. Kellie KA appreciated the innovative approach taken during her puppy’s check-up, while Claire Jewell lauded the continuity of care offered to her dog. Sharon Towner expressed satisfaction with the care provided to her pets, Maya and Zimba, and Lorraine Bradshaw shared a heartfelt story about her cat Beautie's recovery, attributing it to the clinic's expertise. In conclusion, Pike Moor Veterinary Surgeons is a well-regarded clinic in Bolton, known for its caring staff and effective medical care. While its overall rating is slightly below the highest tier, the glowing written reviews suggest a loyal and satisfied customer base.
Pike Moor Veterinary Surgeons, located in Bolton, is a reputable clinic known for its comprehensive veterinary services and warm, welcoming environment. With an overall Google rating of 4.4 stars from 99 reviews, it is evident that the clinic maintains a generally positive reputation among its clientele, although it narrowly misses the 4.5 threshold considered excellent. The clinic offers a wide range of services, including a Veterinary Nurse Training facility and emergency veterinary services, which are available 24/7 or during extended hours, demonstrating their commitment to animal care at all times. The clinic has two branches in Westhoughton and Horwich, providing flexibility and convenience for pet owners in the area. Customer reviews highlight the dedication and compassion of the staff, with particular praise for individuals such as Fran, Vicky, and Rob, who have consistently provided exceptional care. One reviewer, Duncan Farrant, commends the clinic's welcoming atmosphere and cost-saving VIP system. Kellie KA appreciated the innovative approach taken during her puppy’s check-up, while Claire Jewell lauded the continuity of care offered to her dog. Sharon Towner expressed satisfaction with the care provided to her pets, Maya and Zimba, and Lorraine Bradshaw shared a heartfelt story about her cat Beautie's recovery, attributing it to the clinic's expertise. In conclusion, Pike Moor Veterinary Surgeons is a well-regarded clinic in Bolton, known for its caring staff and effective medical care. While its overall rating is slightly below the highest tier, the glowing written reviews suggest a loyal and satisfied customer base.
Pennine Vets, located in Bury, offers a range of veterinary services with a particular focus on emergency care and veterinary nurse training. The clinic is well-regarded for its commitment to pet health, as evidenced by its overall rating of 4.3 stars from 196 reviews on Google Maps. This rating suggests a generally positive reception from clients, though there are a few areas for potential improvement. The clinic has received praise for its compassionate and dedicated staff, with several reviews highlighting their professionalism and kindness in stressful situations. For instance, Mary Ward recounts her positive experience with the team when handling her daughter's dog, emphasizing the staff's dedication and patience. Similarly, Joanne Lomas applauds the clinic's staff for their understanding and respect during the difficult time of putting her elderly cat to sleep. Conversely, not all feedback is positive. One reviewer, identified as S, notes a decline in customer service since the pandemic, citing issues with transferring pet records. This suggests room for improvement in administrative efficiency. Pennine Vets is also noted for its Healthy Pet Club, which is appreciated by clients like Charlotte Olivia J for offering cost-effective care packages that include regular vaccinations and additional services like nail clipping. Overall, Pennine Vets appears to be a reliable and caring practice, particularly excelling in emergency care and customer service, although there is an indication that some aspects of their service, particularly administrative tasks, could benefit from enhancements.
Pennine Vets, located in Bury, offers a range of veterinary services with a particular focus on emergency care and veterinary nurse training. The clinic is well-regarded for its commitment to pet health, as evidenced by its overall rating of 4.3 stars from 196 reviews on Google Maps. This rating suggests a generally positive reception from clients, though there are a few areas for potential improvement. The clinic has received praise for its compassionate and dedicated staff, with several reviews highlighting their professionalism and kindness in stressful situations. For instance, Mary Ward recounts her positive experience with the team when handling her daughter's dog, emphasizing the staff's dedication and patience. Similarly, Joanne Lomas applauds the clinic's staff for their understanding and respect during the difficult time of putting her elderly cat to sleep. Conversely, not all feedback is positive. One reviewer, identified as S, notes a decline in customer service since the pandemic, citing issues with transferring pet records. This suggests room for improvement in administrative efficiency. Pennine Vets is also noted for its Healthy Pet Club, which is appreciated by clients like Charlotte Olivia J for offering cost-effective care packages that include regular vaccinations and additional services like nail clipping. Overall, Pennine Vets appears to be a reliable and caring practice, particularly excelling in emergency care and customer service, although there is an indication that some aspects of their service, particularly administrative tasks, could benefit from enhancements.
Daisy Hill Practice Ltd. in Bolton is a veterinary clinic that provides emergency services with extended hours. The clinic has garnered a mixed reception based on available reviews. On Google Maps, it holds a 4.5-star rating from 17 reviews, which is generally positive, indicating a good level of trust and satisfaction among most clients. However, the small number of reviews may limit the reliability of this rating. The written reviews present a more nuanced picture. Positive comments highlight the clinic's accommodating and supportive staff. Joanne Lester praised the vet and receptionist for their fantastic handling of her kittens, while a reviewer identified as Mr X appreciated the clinic's willingness to see and treat his cat on short notice. Long-term patron Katie Hodgkinson commended the practice for its friendly interaction with pets and owners, mentioning a history of excellent care provided by David Eccles. Conversely, two reviews express dissatisfaction, focusing on the clinic's communication and professionalism. Sophie Wilkinson reported a negative experience with the receptionist, describing a conversation that made her uncomfortable and led her to seek services elsewhere. Similarly, Karen Sudron criticized the clinic for poor communication and perceived arrogance, particularly regarding how her pet's health was handled over the phone. Overall, while Daisy Hill Practice Ltd. has several positive testimonials that speak to its caring service and commitment to pet health, the negative reviews suggest room for improvement in customer service and communication. No transparent pricing information is available from the reviews or website. The practice's long-standing presence in the community and loyal clientele suggest a solid reputation, albeit with areas for enhancement.
Daisy Hill Practice Ltd. in Bolton is a veterinary clinic that provides emergency services with extended hours. The clinic has garnered a mixed reception based on available reviews. On Google Maps, it holds a 4.5-star rating from 17 reviews, which is generally positive, indicating a good level of trust and satisfaction among most clients. However, the small number of reviews may limit the reliability of this rating. The written reviews present a more nuanced picture. Positive comments highlight the clinic's accommodating and supportive staff. Joanne Lester praised the vet and receptionist for their fantastic handling of her kittens, while a reviewer identified as Mr X appreciated the clinic's willingness to see and treat his cat on short notice. Long-term patron Katie Hodgkinson commended the practice for its friendly interaction with pets and owners, mentioning a history of excellent care provided by David Eccles. Conversely, two reviews express dissatisfaction, focusing on the clinic's communication and professionalism. Sophie Wilkinson reported a negative experience with the receptionist, describing a conversation that made her uncomfortable and led her to seek services elsewhere. Similarly, Karen Sudron criticized the clinic for poor communication and perceived arrogance, particularly regarding how her pet's health was handled over the phone. Overall, while Daisy Hill Practice Ltd. has several positive testimonials that speak to its caring service and commitment to pet health, the negative reviews suggest room for improvement in customer service and communication. No transparent pricing information is available from the reviews or website. The practice's long-standing presence in the community and loyal clientele suggest a solid reputation, albeit with areas for enhancement.
Acorn Veterinary Surgery, located in Manchester, Greater Manchester, is a well-regarded clinic specializing in emergency veterinary services with a commendable overall rating of 4.6 stars from 402 reviews on Google Maps. This high rating, derived from a substantial number of reviews, suggests a largely positive reputation within the community. The clinic receives particular praise for its considerate and compassionate staff, with numerous reviews highlighting the caring nature of the team. Simon, one of the veterinarians, is frequently mentioned positively, noted for his professionalism and genuine care for pets and their owners. Additionally, the clinic is appreciated for its fair pricing, which is important for pet owners seeking quality veterinary care without excessive costs. However, there are repeated concerns about a specific staff member, described as rude and unprofessional by some clients. This individual, possibly one of the owners, has been criticized for her communication style, which some have found patronizing and aggressive. These negative experiences emphasize the importance of interpersonal skills in customer-facing roles within the clinic. Despite these criticisms, many clients express satisfaction with their overall experience at Acorn Veterinary Surgery, citing the supportive environment and the dedication of the majority of the staff as key factors in their positive reviews. The contrasting feedback underscores the varying experiences of clients but ultimately reflects a clinic committed to providing quality care, as evidenced by its high overall rating.
Acorn Veterinary Surgery, located in Manchester, Greater Manchester, is a well-regarded clinic specializing in emergency veterinary services with a commendable overall rating of 4.6 stars from 402 reviews on Google Maps. This high rating, derived from a substantial number of reviews, suggests a largely positive reputation within the community. The clinic receives particular praise for its considerate and compassionate staff, with numerous reviews highlighting the caring nature of the team. Simon, one of the veterinarians, is frequently mentioned positively, noted for his professionalism and genuine care for pets and their owners. Additionally, the clinic is appreciated for its fair pricing, which is important for pet owners seeking quality veterinary care without excessive costs. However, there are repeated concerns about a specific staff member, described as rude and unprofessional by some clients. This individual, possibly one of the owners, has been criticized for her communication style, which some have found patronizing and aggressive. These negative experiences emphasize the importance of interpersonal skills in customer-facing roles within the clinic. Despite these criticisms, many clients express satisfaction with their overall experience at Acorn Veterinary Surgery, citing the supportive environment and the dedication of the majority of the staff as key factors in their positive reviews. The contrasting feedback underscores the varying experiences of clients but ultimately reflects a clinic committed to providing quality care, as evidenced by its high overall rating.