Abbeywood Veterinary Clinic Ltd

Abbeywood Veterinary Clinic Ltd describes itself as an independent clinic, with an experienced resident vet and over 20 years of service stated on its website. Recent reviews suggest it’s set up for urgent, fast-turnaround care, with multiple owners describing out-of-hours help arranged by text, including for people who weren’t registered at the time.

Concrete examples from the latest reviews include

• •Being squeezed in out of hours for a dog with an injured paw, with the owner saying pain was addressed and the pet wasn’t left suffering.
• •Emergency surgery out of hours described as “saved my best friend.”
• •Treatment for vomiting and severe diarrhoea starting within half an hour, continued over 3 days.
• •Follow-up by text and photos to check progress after treatment.

There is also a clear negative report from one reviewer who says they messaged about a bleeding abscess and were ignored, and they changed vets.

Services

Services and situations specifically mentioned in the available website text and latest reviews include

• •Emergency / out-of-hours care, including being seen when not registered (arranged by text).
• •Emergency surgery (described as performed out of hours).
• •Treatment for gastrointestinal illness (vomiting and diarrhoea), including care over multiple days.
• •Pain relief and antibiotic injections (given when a dog was too unwell to eat).
• •Treatment for injuries (e.g., paw injury).
• •End-of-life care/euthanasia (provided on a Sunday/bank holiday, per one review).

People

• •John (vet) is repeatedly named in reviews. Owners describe
• •Rapid response for urgent cases, including being seen out of hours and within half an hour in one account.
• •Clear communication and decision-making, including an “honest, pet-centred approach.”
• •Follow-up via text/photos to monitor recovery after treatment.
• •Support during euthanasia, with one owner describing him as professional and compassionate during a difficult appointment.

Reviews

4.2 stars from 159 reviews. - Out-of-hours availability and urgent access: several owners describe being fit in out of hours (including when not registered), and one mentions emergency surgery.

• •Treatment details and follow-up: examples include pain relief and antibiotic injections, repeat visits over consecutive days, and progress checks via text and photos.
• •Communication style: multiple reviews mention clear communication and an “honest” approach, contrasted by one reviewer with experiences at “big vet companies.”
• •Service inconsistency reported: one recent 1-star review alleges a message about a bleeding abscess was seen but ignored, and the owner switched practices.