Buchanan Veterinary Group – Vets in Urmston
Clinic Overview
Buchanan Veterinary Group is a small-animal practice in Urmston, established in 1979 and part of CVS Group. It offers routine consultations and surgery, with referral pathways for orthopaedic and soft-tissue surgery, and is also listed as a Veterinary Nurse Training facility. Recent feedback continues to highlight a calm, clean environment, gentle handling, and caring support during both routine visits and emergencies.
Services
- •Routine and preventive care: consultations, six-month health checks, annual check-ups, vaccinations, parasite control, microchipping, and neutering.
- •Diagnostics and treatment: diagnostics, blood pressure checks, surgery, and ongoing management of longer-term problems. Recent reviews mention support for an older dog with arthritis, repeated treatment for a dog’s ear problems, and routine annual checks for cats.
- •Additional pet care services: grooming and nail clipping, anal sac expression, puppy parties, home visits, and pet travel documentation. One reviewer also appreciated a separate waiting area for cats.
- •Referral services: orthopaedic surgery referrals and soft-tissue surgery referrals.
- •Urgent and out-of-hours care: during normal opening hours, the practice advises contacting the clinic; outside normal hours, emergency care is directed to PetMedics Veterinary Surgeons in Worsley. Recent reviews include owners who say the team helped through emergencies, including a cat being seen straight away and staff staying late on a Friday.
Pricing
Published prices suggest the clinic sits below average, based on a partial sample of comparable services. Pricing is not a major theme in reviews, though one owner felt the cost of pet travel paperwork and rabies vaccination was high, and another was unhappy about costs linked to an out-of-hours referral.
People
- •Gaby (vet): praised for an unrushed consultation for an older dog with arthritis and for clearly explaining the available options.
- •Dan (role not stated): thanked for his care and attention during a dog’s ongoing ear treatment over several months.
Reviews also regularly praise the wider team as welcoming, approachable, professional, and kind with pets.
Reviews
Google rating: 4.2 stars from 186 reviews.
- •Many recent reviewers describe the team as warm, caring, and easy to deal with, with pets handled gently and owners kept well informed.
- •Routine visits are often described positively, with mentions of calm, visibly clean surroundings, straightforward booking, and good communication during check-ups and vaccinations.
- •There are strong comments about urgent help when needed, including support through two emergencies and a case where staff stayed late to see a cat on a Friday evening.
- •Negative feedback is present but less common, mainly around pricing for travel paperwork and frustration from one owner about daytime emergency access and being directed to the out-of-hours provider.
