Dog & Cat Vets in Whitefield

## Summary Vets Now (Manchester) is part of the Vets Now group and is set up as a 24/7 emergency and speciality hospital (including bank holidays), offering both first-opinion out-of-hours care and referral work. The website highlights specialist/referral clinicians and “diagnostics and treatment all under one roof,” with listed specialties including cardiology, internal medicine, orthopaedics, soft tissue surgery, and diagnostic imaging. From the latest reviews available, owners most often describe fast triage and being seen quickly even overnight or on major holidays, plus clear explanations of options (including situations where staff did not push owners into the most expensive route). Specific examples mentioned include phone guidance for toxin ingestion symptoms, inpatient intensive care with tube/drip feeding, and CT scanning leading to surgery for a splenic mass. ## Services - 24/7 emergency and critical care (including bank holidays), plus first-opinion out-of-hours care (website). - Referral services with specialist/referral clinicians (website). - Specialties listed on the site: cardiology, internal medicine, orthopaedics, soft tissue surgery, diagnostic imaging (website). - Diagnostic imaging mentioned in reviews: CT scans; scans used alongside blood tests (reviews). - Inpatient and intensive care mentioned in reviews: overnight admissions for IV fluids; longer inpatient stays with tube feeding and drip feeding (reviews). - Surgical treatment mentioned in reviews: operation following CT findings of a splenic mass; “treatment options discussed” for a back injury with medication and rest advice (reviews). - Species treated: dogs, cats, and small animals (website). - Veterinary Nurse Training facility (clinic data). ## Pricing - One reviewer says they were not charged for an initial phone call about cookie dough ingestion and were offered a free consultation (review). - Another reviewer notes their care was “more expensive” than expected, while also referencing 24/7 availability and extensive equipment (review). No amounts are provided. ## People - David (vet; role not explicitly stated) is thanked for “believing in” a very unwell chihuahua during a two-week inpatient stay, alongside honest updates that “didn’t sugar coat anything” (review). - James (vet) is singled out during an abdominal investigation and CT scan for clearly explaining the procedure and aftercare; the nursing team and receptionist are also praised for calm communication and reassurance (review). - Nursing team: multiple reviews describe nurse-led triage first, gentle handling during messy GI illness, and practical support while waiting (pads provided; staff insisting owners not clean up during accidents) (reviews). - Reception staff: described as calm on the phone, setting expectations about triage and potential waits before arrival (review). ## Reviews **4.6 stars from 1409 reviews.** The notes below reflect a small set of the most recent written reviews we have, many describing urgent presentations, imaging, inpatient care, and communication during stressful situations. **“Themes below are drawn from the latest written reviews available to us.”** - Being seen quickly after arriving overnight or without an appointment; triage by a vet nurse followed by vet assessment (e.g., early-hours walk-in; New Year’s Eve visit) (reviews). - Detailed explanations of findings and options (bloods/scans/CT; aftercare plans), including mention of not being pushed into expensive choices (reviews). - Higher-intensity care described in detail: inpatient monitoring, IV fluids, and in one case a two-week stay with blood tests, scans, tube/drip feeding, then discharge with medication and a care plan (reviews). - Compassion and support in end-of-life outcomes as well as recoveries (one seizure complication where the pet couldn’t be saved; others describing recovery after surgery or intensive care) (reviews). - Practical, step-by-step guidance by phone for a potential toxin ingestion, including symptoms to watch for; the reviewer reports no charge and a free consultation offer in that instance (review).

## Summary T.A. Irving Veterinary Surgery offers routine and preventive care alongside access to specialist support (soft tissue and orthopaedic listed on its website). The clinic promotes a Premier Pet Care Plan that bundles vaccinations, parasite treatment and regular check-ups, and it also offers free nurse consultations (including dental hygiene advice and weight clinics). Reviews repeatedly mention compassionate end-of-life care (including a staff member making a personal follow-up phone call after a pet’s passing), thorough first-vaccination appointments that included a full health check, and calm handling of a very nervous cat over multiple years. The practice is also listed as a veterinary nurse training facility and provides an out-of-hours emergency arrangement via an emergency number (obtained by calling the surgery number, per the website). ## Services - **Premier Pet Care Plan** (website): - Initial vaccinations and annual boosters - Annual kennel cough vaccine - Free health checks (12‑monthly and 6‑monthly listed) - Year’s supply of flea and worm treatment to collect from the surgery - Monthly nurse consults for **free dental hygiene advice** and **weight clinics** - 10% off products and services (terms and conditions apply) - **Vaccinations and worming** (website; also referenced in reviews for a kitten’s first vaccination with a full check-over) - **Free nurse consultations** (website) - **Laser therapy** (website) - **Specialist areas listed**: soft tissue specialist; orthopaedic specialist (website) - **Emergency / out-of-hours**: for emergencies out of hours, the website instructs owners to call the surgery number to obtain the emergency number. - **Veterinary nurse training facility** (clinic data) ## People - **Michaela** (role not stated): mentioned in a review for being “great” with an elderly dog over time and for making a personal phone call after hearing the dog had passed. - **Unnamed vets/nurses**: reviews describe vets as thorough during vaccination appointments (including a full health check) and as calm and supportive during euthanasia appointments, with owners noting that pets went peacefully. ## Reviews **Google rating: 4.7 stars from 473 reviews.** “Themes below are drawn from the latest written reviews available to us.” - **End-of-life support:** multiple owners describe euthanasia appointments as peaceful, compassionate and unhurried; one mentions a **personal follow-up phone call** afterwards. - **Thorough routine care:** a kitten’s **first vaccination** visit included a **full check-over** without needing a separate appointment. - **Handling anxious pets:** an owner of a **very nervous cat** reports the team has managed her well over three years. - **How the practice runs:** one reviewer notes the clinic runs efficiently; another calls it “excellent service.” - **Value perceptions:** a couple of reviewers say the **pet plan/scheme** is “brilliant value/value for money” (no specific prices given).