Showing 71-80 of 96 clinics
Middleton Vets4Pets Ltd, located in Middleton, Manchester, is a highly regarded veterinary clinic with a Google Maps rating of 4.5 stars based on an impressive 446 reviews, indicating strong customer satisfaction. The clinic is not only a veterinary service provider but also a veterinary nurse training facility, showcasing its commitment to professional development in the field. The feedback from clients highlights the exceptional care and dedication of the staff, particularly praising a team member named Dan. Reviewers consistently commend the clinic for its compassionate and professional approach, especially in challenging situations such as euthanasia and surgical procedures. For instance, Clifford Jardine appreciated the excellent service and sanitary environment, while Portia Clarke shared a heartfelt story about Dan's successful operation on her dog following an attack, and the compassionate care provided throughout the pet's life. Julie Doherty's review emphasizes the clinic's ability to handle emotionally taxing situations with clarity and empathy, aiding in making informed decisions. Andrea Williams and Nigel Milligan also echo these sentiments, with Andrea noting the excellent care during a neutering procedure and Nigel appreciating the thorough attention given during his pet's dental surgery. Overall, Middleton Vets4Pets Ltd is praised for its exceptional service, caring staff, and professional expertise, making it a trusted choice for pet owners in the area. The consistent positive feedback, coupled with a high number of reviews, underscores the clinic's reliability and commitment to animal welfare.
Middleton Vets4Pets Ltd, located in Middleton, Manchester, is a highly regarded veterinary clinic with a Google Maps rating of 4.5 stars based on an impressive 446 reviews, indicating strong customer satisfaction. The clinic is not only a veterinary service provider but also a veterinary nurse training facility, showcasing its commitment to professional development in the field. The feedback from clients highlights the exceptional care and dedication of the staff, particularly praising a team member named Dan. Reviewers consistently commend the clinic for its compassionate and professional approach, especially in challenging situations such as euthanasia and surgical procedures. For instance, Clifford Jardine appreciated the excellent service and sanitary environment, while Portia Clarke shared a heartfelt story about Dan's successful operation on her dog following an attack, and the compassionate care provided throughout the pet's life. Julie Doherty's review emphasizes the clinic's ability to handle emotionally taxing situations with clarity and empathy, aiding in making informed decisions. Andrea Williams and Nigel Milligan also echo these sentiments, with Andrea noting the excellent care during a neutering procedure and Nigel appreciating the thorough attention given during his pet's dental surgery. Overall, Middleton Vets4Pets Ltd is praised for its exceptional service, caring staff, and professional expertise, making it a trusted choice for pet owners in the area. The consistent positive feedback, coupled with a high number of reviews, underscores the clinic's reliability and commitment to animal welfare.
Vetcare Limited in Bolton is a well-regarded veterinary clinic, boasting a 4.5-star rating based on 42 reviews. This moderately sized dataset provides a generally reliable insight into the clinic's performance. The clinic is praised for its compassionate and attentive care, as reflected in multiple glowing reviews from satisfied clients. Recent reviews highlight the dedication and kindness of staff members such as Helen, Roseanne, Sarah, and Chad. Rosanne, in particular, is noted as an exceptional Client Care Manager, contributing to the positive experiences of pet owners dealing with challenging health issues. The clinic's team is commended for their professionalism and genuine compassion for animals, which has been a significant comfort to pet owners during stressful times. However, one review from a long-term client indicates some concerns with communication and administrative errors, such as mixing up pet records, which detracted from their overall experience. Despite these issues, the same review acknowledges the efforts of staff members like Chad, who provided valuable advice and support. Pricing transparency is not detailed in the available data, but the clinic's proactive and clear communication is noted positively by several reviewers. Individuals like Gordon, a vet praised for his surgical skills, are highlighted as assets to the clinic, further underscoring the clinic's expertise and reliability. Overall, Vetcare Limited appears to be a trusted choice for pet owners in Bolton, especially for those seeking compassionate and skilled veterinary care. While there are some areas for improvement, the positive experiences shared by many clients suggest that the clinic is committed to delivering quality service.
Vetcare Limited in Bolton is a well-regarded veterinary clinic, boasting a 4.5-star rating based on 42 reviews. This moderately sized dataset provides a generally reliable insight into the clinic's performance. The clinic is praised for its compassionate and attentive care, as reflected in multiple glowing reviews from satisfied clients. Recent reviews highlight the dedication and kindness of staff members such as Helen, Roseanne, Sarah, and Chad. Rosanne, in particular, is noted as an exceptional Client Care Manager, contributing to the positive experiences of pet owners dealing with challenging health issues. The clinic's team is commended for their professionalism and genuine compassion for animals, which has been a significant comfort to pet owners during stressful times. However, one review from a long-term client indicates some concerns with communication and administrative errors, such as mixing up pet records, which detracted from their overall experience. Despite these issues, the same review acknowledges the efforts of staff members like Chad, who provided valuable advice and support. Pricing transparency is not detailed in the available data, but the clinic's proactive and clear communication is noted positively by several reviewers. Individuals like Gordon, a vet praised for his surgical skills, are highlighted as assets to the clinic, further underscoring the clinic's expertise and reliability. Overall, Vetcare Limited appears to be a trusted choice for pet owners in Bolton, especially for those seeking compassionate and skilled veterinary care. While there are some areas for improvement, the positive experiences shared by many clients suggest that the clinic is committed to delivering quality service.
Mount Road Veterinary Surgery
Manchester
Mount Road Veterinary Surgery, located in Manchester, is a reputable clinic with a strong focus on compassionate and comprehensive pet care. With a Google Maps rating of 4.4 stars from an impressive 672 reviews, the clinic is well-regarded by its clientele. This substantial number of reviews suggests reliability in the quality of care and services provided. The clinic operates as a veterinary nurse training facility, highlighting its commitment to advancing veterinary education and practice. Several reviews emphasize the professionalism and kindness of the staff, including specific mentions of Dr. Sparkman, who is praised for her compassion and expertise. The reception staff, such as Molly, also receive commendations for their helpfulness and ability to put both pets and owners at ease. The written reviews consistently highlight the caring nature of the staff and the reasonable pricing of services, which are crucial factors for many pet owners. Noteworthy is the mention of the Pet Health Club, which offers clients flexibility in managing their pets' healthcare needs. Overall, Mount Road Veterinary Surgery is recognized for its high-quality service, affordability, and genuine care for animals. The positive feedback from clients like Marion Herbert, Susan Gilani, Gerard W, Michelle Swire, and Michs Michs underscores the clinic’s dedication to going above and beyond in its duties, making it a trustworthy choice for pet owners in Manchester.
Mount Road Veterinary Surgery, located in Manchester, is a reputable clinic with a strong focus on compassionate and comprehensive pet care. With a Google Maps rating of 4.4 stars from an impressive 672 reviews, the clinic is well-regarded by its clientele. This substantial number of reviews suggests reliability in the quality of care and services provided. The clinic operates as a veterinary nurse training facility, highlighting its commitment to advancing veterinary education and practice. Several reviews emphasize the professionalism and kindness of the staff, including specific mentions of Dr. Sparkman, who is praised for her compassion and expertise. The reception staff, such as Molly, also receive commendations for their helpfulness and ability to put both pets and owners at ease. The written reviews consistently highlight the caring nature of the staff and the reasonable pricing of services, which are crucial factors for many pet owners. Noteworthy is the mention of the Pet Health Club, which offers clients flexibility in managing their pets' healthcare needs. Overall, Mount Road Veterinary Surgery is recognized for its high-quality service, affordability, and genuine care for animals. The positive feedback from clients like Marion Herbert, Susan Gilani, Gerard W, Michelle Swire, and Michs Michs underscores the clinic’s dedication to going above and beyond in its duties, making it a trustworthy choice for pet owners in Manchester.
Pike Moor Veterinary Surgeons, located in Bolton, is a reputable clinic known for its comprehensive veterinary services and warm, welcoming environment. With an overall Google rating of 4.4 stars from 99 reviews, it is evident that the clinic maintains a generally positive reputation among its clientele, although it narrowly misses the 4.5 threshold considered excellent. The clinic offers a wide range of services, including a Veterinary Nurse Training facility and emergency veterinary services, which are available 24/7 or during extended hours, demonstrating their commitment to animal care at all times. The clinic has two branches in Westhoughton and Horwich, providing flexibility and convenience for pet owners in the area. Customer reviews highlight the dedication and compassion of the staff, with particular praise for individuals such as Fran, Vicky, and Rob, who have consistently provided exceptional care. One reviewer, Duncan Farrant, commends the clinic's welcoming atmosphere and cost-saving VIP system. Kellie KA appreciated the innovative approach taken during her puppy’s check-up, while Claire Jewell lauded the continuity of care offered to her dog. Sharon Towner expressed satisfaction with the care provided to her pets, Maya and Zimba, and Lorraine Bradshaw shared a heartfelt story about her cat Beautie's recovery, attributing it to the clinic's expertise. In conclusion, Pike Moor Veterinary Surgeons is a well-regarded clinic in Bolton, known for its caring staff and effective medical care. While its overall rating is slightly below the highest tier, the glowing written reviews suggest a loyal and satisfied customer base.
Pike Moor Veterinary Surgeons, located in Bolton, is a reputable clinic known for its comprehensive veterinary services and warm, welcoming environment. With an overall Google rating of 4.4 stars from 99 reviews, it is evident that the clinic maintains a generally positive reputation among its clientele, although it narrowly misses the 4.5 threshold considered excellent. The clinic offers a wide range of services, including a Veterinary Nurse Training facility and emergency veterinary services, which are available 24/7 or during extended hours, demonstrating their commitment to animal care at all times. The clinic has two branches in Westhoughton and Horwich, providing flexibility and convenience for pet owners in the area. Customer reviews highlight the dedication and compassion of the staff, with particular praise for individuals such as Fran, Vicky, and Rob, who have consistently provided exceptional care. One reviewer, Duncan Farrant, commends the clinic's welcoming atmosphere and cost-saving VIP system. Kellie KA appreciated the innovative approach taken during her puppy’s check-up, while Claire Jewell lauded the continuity of care offered to her dog. Sharon Towner expressed satisfaction with the care provided to her pets, Maya and Zimba, and Lorraine Bradshaw shared a heartfelt story about her cat Beautie's recovery, attributing it to the clinic's expertise. In conclusion, Pike Moor Veterinary Surgeons is a well-regarded clinic in Bolton, known for its caring staff and effective medical care. While its overall rating is slightly below the highest tier, the glowing written reviews suggest a loyal and satisfied customer base.
Animal Trust Vets CIC Bolton is a veterinary clinic located in Bolton, Greater Manchester. With a rating of 3.8 stars based on 791 reviews, the clinic has demonstrated a commitment to providing quality veterinary care, although opinions vary among clients. Notably, the clinic functions as a Veterinary Nurse Training facility, indicating a focus on education and professional development within the veterinary field. The clinic has received positive feedback from several clients, particularly highlighting the expertise and dedication of its staff. For instance, H N commended the emergency care provided for their injured cat, appreciating the compassionate service from a vet named Maria. Similarly, Nigel Dickenson praised the knowledgeable and understanding staff who have consistently cared for his Black Labrador, Reggie, over the years. Other reviewers, like Daniel, emphasize the clinic's affordability and effective treatment, noting quick recoveries and attentive care for their pets. Chloe Dwyer shared a detailed account of her Rottweiler's treatment, praising the clinic for its confident handling and accurate diagnostics, which were provided at no charge. She specifically mentioned Vet Bran Costas for their outstanding work. Sandra Fletcher echoed similar sentiments, appreciating the correct medication and successful surgery her dog received, highlighting Bran’s professionalism and support. In summary, Animal Trust Vets CIC Bolton is recognized for its dedicated staff and affordable care, despite some mixed reviews contributing to its overall rating. The clinic's transparency in pricing and emphasis on thorough diagnostics and treatment plans have earned it the trust and gratitude of many pet owners.
Animal Trust Vets CIC Bolton is a veterinary clinic located in Bolton, Greater Manchester. With a rating of 3.8 stars based on 791 reviews, the clinic has demonstrated a commitment to providing quality veterinary care, although opinions vary among clients. Notably, the clinic functions as a Veterinary Nurse Training facility, indicating a focus on education and professional development within the veterinary field. The clinic has received positive feedback from several clients, particularly highlighting the expertise and dedication of its staff. For instance, H N commended the emergency care provided for their injured cat, appreciating the compassionate service from a vet named Maria. Similarly, Nigel Dickenson praised the knowledgeable and understanding staff who have consistently cared for his Black Labrador, Reggie, over the years. Other reviewers, like Daniel, emphasize the clinic's affordability and effective treatment, noting quick recoveries and attentive care for their pets. Chloe Dwyer shared a detailed account of her Rottweiler's treatment, praising the clinic for its confident handling and accurate diagnostics, which were provided at no charge. She specifically mentioned Vet Bran Costas for their outstanding work. Sandra Fletcher echoed similar sentiments, appreciating the correct medication and successful surgery her dog received, highlighting Bran’s professionalism and support. In summary, Animal Trust Vets CIC Bolton is recognized for its dedicated staff and affordable care, despite some mixed reviews contributing to its overall rating. The clinic's transparency in pricing and emphasis on thorough diagnostics and treatment plans have earned it the trust and gratitude of many pet owners.
Bury Road Veterinary Clinic, located in Bolton, has garnered a solid reputation with a 4.5-star rating based on 298 reviews, indicating a generally positive client experience. The clinic doubles as a veterinary nurse training facility, suggesting a commitment to education and high standards in veterinary care. Among the written reviews, there is a mix of opinions. Positive feedback highlights the clinic's attentive service and caring staff. For example, Nelly Lou praised the clinic for their excellent care during her cat Stevie’s neutering, while Sonia Kennedy commended the detailed guidance and reassurance she received for her cat's health check and vaccination. Similarly, s grimes expressed satisfaction with the staff's ability to calm and care for her cavapoo puppy, noting the clinic’s good pricing and friendly atmosphere. However, not all reviews are favorable. Diane criticized the clinic for high costs and perceived upselling, sharing a negative experience surrounding the funeral services for her dog and ongoing expenses for her cat. Michal also shared a troubling experience, reporting that his dog’s eye condition worsened after a visit, leading to dissatisfaction with the treatment provided. Despite some negative feedback, the majority of reviews reflect a high level of customer satisfaction, with many praising the staff's professionalism and care. No clear, transparent pricing information is available, but the mixed reviews suggest clients should inquire directly to better understand costs. Overall, Bury Road Veterinary Clinic appears to be a reliable choice for pet owners in Bolton, with a strong emphasis on customer care and professional services.
Bury Road Veterinary Clinic, located in Bolton, has garnered a solid reputation with a 4.5-star rating based on 298 reviews, indicating a generally positive client experience. The clinic doubles as a veterinary nurse training facility, suggesting a commitment to education and high standards in veterinary care. Among the written reviews, there is a mix of opinions. Positive feedback highlights the clinic's attentive service and caring staff. For example, Nelly Lou praised the clinic for their excellent care during her cat Stevie’s neutering, while Sonia Kennedy commended the detailed guidance and reassurance she received for her cat's health check and vaccination. Similarly, s grimes expressed satisfaction with the staff's ability to calm and care for her cavapoo puppy, noting the clinic’s good pricing and friendly atmosphere. However, not all reviews are favorable. Diane criticized the clinic for high costs and perceived upselling, sharing a negative experience surrounding the funeral services for her dog and ongoing expenses for her cat. Michal also shared a troubling experience, reporting that his dog’s eye condition worsened after a visit, leading to dissatisfaction with the treatment provided. Despite some negative feedback, the majority of reviews reflect a high level of customer satisfaction, with many praising the staff's professionalism and care. No clear, transparent pricing information is available, but the mixed reviews suggest clients should inquire directly to better understand costs. Overall, Bury Road Veterinary Clinic appears to be a reliable choice for pet owners in Bolton, with a strong emphasis on customer care and professional services.
Pennine Vets, located in Bury, offers a range of veterinary services with a particular focus on emergency care and veterinary nurse training. The clinic is well-regarded for its commitment to pet health, as evidenced by its overall rating of 4.3 stars from 196 reviews on Google Maps. This rating suggests a generally positive reception from clients, though there are a few areas for potential improvement. The clinic has received praise for its compassionate and dedicated staff, with several reviews highlighting their professionalism and kindness in stressful situations. For instance, Mary Ward recounts her positive experience with the team when handling her daughter's dog, emphasizing the staff's dedication and patience. Similarly, Joanne Lomas applauds the clinic's staff for their understanding and respect during the difficult time of putting her elderly cat to sleep. Conversely, not all feedback is positive. One reviewer, identified as S, notes a decline in customer service since the pandemic, citing issues with transferring pet records. This suggests room for improvement in administrative efficiency. Pennine Vets is also noted for its Healthy Pet Club, which is appreciated by clients like Charlotte Olivia J for offering cost-effective care packages that include regular vaccinations and additional services like nail clipping. Overall, Pennine Vets appears to be a reliable and caring practice, particularly excelling in emergency care and customer service, although there is an indication that some aspects of their service, particularly administrative tasks, could benefit from enhancements.
Pennine Vets, located in Bury, offers a range of veterinary services with a particular focus on emergency care and veterinary nurse training. The clinic is well-regarded for its commitment to pet health, as evidenced by its overall rating of 4.3 stars from 196 reviews on Google Maps. This rating suggests a generally positive reception from clients, though there are a few areas for potential improvement. The clinic has received praise for its compassionate and dedicated staff, with several reviews highlighting their professionalism and kindness in stressful situations. For instance, Mary Ward recounts her positive experience with the team when handling her daughter's dog, emphasizing the staff's dedication and patience. Similarly, Joanne Lomas applauds the clinic's staff for their understanding and respect during the difficult time of putting her elderly cat to sleep. Conversely, not all feedback is positive. One reviewer, identified as S, notes a decline in customer service since the pandemic, citing issues with transferring pet records. This suggests room for improvement in administrative efficiency. Pennine Vets is also noted for its Healthy Pet Club, which is appreciated by clients like Charlotte Olivia J for offering cost-effective care packages that include regular vaccinations and additional services like nail clipping. Overall, Pennine Vets appears to be a reliable and caring practice, particularly excelling in emergency care and customer service, although there is an indication that some aspects of their service, particularly administrative tasks, could benefit from enhancements.
Queens Park Veterinary Surgery, located in Bolton, is a well-regarded clinic with a rating of 4.2 stars from 130 reviews on Google Maps. While this rating suggests a generally positive reputation, it is important to consider the nuances in customer feedback. The clinic is praised for its professional and compassionate care, as reflected in several glowing reviews. A consistent highlight is the personalized service provided by the veterinary team, particularly a vet named Stuart, who is noted for his informative consultations. Clients appreciate that appointments are not rushed, and the receptionists are frequently commended for their accommodating nature and friendliness. The clinic's ability to handle complex procedures, such as surgeries and insurance processes, is also mentioned positively, indicating a well-rounded and supportive service. However, not all feedback is positive. One review details a negative experience with a male veterinarian, where the customer felt the vet's attitude was dismissive and prioritizing profit over pet welfare. This feedback contrasts sharply with the majority of reviews and suggests that individual experiences at the clinic can vary. Overall, Queens Park Veterinary Surgery seems to have a strong foundation of satisfied clients, which is characteristic of a reliable veterinary practice. While pricing details are not provided, the majority of reviews underline the clinic's commitment to professional and courteous service, making it a recommended choice for pet owners in the Bolton area. However, potential clients may want to consider the mixed feedback when making their decision.
Queens Park Veterinary Surgery, located in Bolton, is a well-regarded clinic with a rating of 4.2 stars from 130 reviews on Google Maps. While this rating suggests a generally positive reputation, it is important to consider the nuances in customer feedback. The clinic is praised for its professional and compassionate care, as reflected in several glowing reviews. A consistent highlight is the personalized service provided by the veterinary team, particularly a vet named Stuart, who is noted for his informative consultations. Clients appreciate that appointments are not rushed, and the receptionists are frequently commended for their accommodating nature and friendliness. The clinic's ability to handle complex procedures, such as surgeries and insurance processes, is also mentioned positively, indicating a well-rounded and supportive service. However, not all feedback is positive. One review details a negative experience with a male veterinarian, where the customer felt the vet's attitude was dismissive and prioritizing profit over pet welfare. This feedback contrasts sharply with the majority of reviews and suggests that individual experiences at the clinic can vary. Overall, Queens Park Veterinary Surgery seems to have a strong foundation of satisfied clients, which is characteristic of a reliable veterinary practice. While pricing details are not provided, the majority of reviews underline the clinic's commitment to professional and courteous service, making it a recommended choice for pet owners in the Bolton area. However, potential clients may want to consider the mixed feedback when making their decision.
Daisy Hill Practice Ltd. in Bolton is a veterinary clinic that provides emergency services with extended hours. The clinic has garnered a mixed reception based on available reviews. On Google Maps, it holds a 4.5-star rating from 17 reviews, which is generally positive, indicating a good level of trust and satisfaction among most clients. However, the small number of reviews may limit the reliability of this rating. The written reviews present a more nuanced picture. Positive comments highlight the clinic's accommodating and supportive staff. Joanne Lester praised the vet and receptionist for their fantastic handling of her kittens, while a reviewer identified as Mr X appreciated the clinic's willingness to see and treat his cat on short notice. Long-term patron Katie Hodgkinson commended the practice for its friendly interaction with pets and owners, mentioning a history of excellent care provided by David Eccles. Conversely, two reviews express dissatisfaction, focusing on the clinic's communication and professionalism. Sophie Wilkinson reported a negative experience with the receptionist, describing a conversation that made her uncomfortable and led her to seek services elsewhere. Similarly, Karen Sudron criticized the clinic for poor communication and perceived arrogance, particularly regarding how her pet's health was handled over the phone. Overall, while Daisy Hill Practice Ltd. has several positive testimonials that speak to its caring service and commitment to pet health, the negative reviews suggest room for improvement in customer service and communication. No transparent pricing information is available from the reviews or website. The practice's long-standing presence in the community and loyal clientele suggest a solid reputation, albeit with areas for enhancement.
Daisy Hill Practice Ltd. in Bolton is a veterinary clinic that provides emergency services with extended hours. The clinic has garnered a mixed reception based on available reviews. On Google Maps, it holds a 4.5-star rating from 17 reviews, which is generally positive, indicating a good level of trust and satisfaction among most clients. However, the small number of reviews may limit the reliability of this rating. The written reviews present a more nuanced picture. Positive comments highlight the clinic's accommodating and supportive staff. Joanne Lester praised the vet and receptionist for their fantastic handling of her kittens, while a reviewer identified as Mr X appreciated the clinic's willingness to see and treat his cat on short notice. Long-term patron Katie Hodgkinson commended the practice for its friendly interaction with pets and owners, mentioning a history of excellent care provided by David Eccles. Conversely, two reviews express dissatisfaction, focusing on the clinic's communication and professionalism. Sophie Wilkinson reported a negative experience with the receptionist, describing a conversation that made her uncomfortable and led her to seek services elsewhere. Similarly, Karen Sudron criticized the clinic for poor communication and perceived arrogance, particularly regarding how her pet's health was handled over the phone. Overall, while Daisy Hill Practice Ltd. has several positive testimonials that speak to its caring service and commitment to pet health, the negative reviews suggest room for improvement in customer service and communication. No transparent pricing information is available from the reviews or website. The practice's long-standing presence in the community and loyal clientele suggest a solid reputation, albeit with areas for enhancement.
Acorn Veterinary Surgery, located in Manchester, Greater Manchester, is a well-regarded clinic specializing in emergency veterinary services with a commendable overall rating of 4.6 stars from 402 reviews on Google Maps. This high rating, derived from a substantial number of reviews, suggests a largely positive reputation within the community. The clinic receives particular praise for its considerate and compassionate staff, with numerous reviews highlighting the caring nature of the team. Simon, one of the veterinarians, is frequently mentioned positively, noted for his professionalism and genuine care for pets and their owners. Additionally, the clinic is appreciated for its fair pricing, which is important for pet owners seeking quality veterinary care without excessive costs. However, there are repeated concerns about a specific staff member, described as rude and unprofessional by some clients. This individual, possibly one of the owners, has been criticized for her communication style, which some have found patronizing and aggressive. These negative experiences emphasize the importance of interpersonal skills in customer-facing roles within the clinic. Despite these criticisms, many clients express satisfaction with their overall experience at Acorn Veterinary Surgery, citing the supportive environment and the dedication of the majority of the staff as key factors in their positive reviews. The contrasting feedback underscores the varying experiences of clients but ultimately reflects a clinic committed to providing quality care, as evidenced by its high overall rating.
Acorn Veterinary Surgery, located in Manchester, Greater Manchester, is a well-regarded clinic specializing in emergency veterinary services with a commendable overall rating of 4.6 stars from 402 reviews on Google Maps. This high rating, derived from a substantial number of reviews, suggests a largely positive reputation within the community. The clinic receives particular praise for its considerate and compassionate staff, with numerous reviews highlighting the caring nature of the team. Simon, one of the veterinarians, is frequently mentioned positively, noted for his professionalism and genuine care for pets and their owners. Additionally, the clinic is appreciated for its fair pricing, which is important for pet owners seeking quality veterinary care without excessive costs. However, there are repeated concerns about a specific staff member, described as rude and unprofessional by some clients. This individual, possibly one of the owners, has been criticized for her communication style, which some have found patronizing and aggressive. These negative experiences emphasize the importance of interpersonal skills in customer-facing roles within the clinic. Despite these criticisms, many clients express satisfaction with their overall experience at Acorn Veterinary Surgery, citing the supportive environment and the dedication of the majority of the staff as key factors in their positive reviews. The contrasting feedback underscores the varying experiences of clients but ultimately reflects a clinic committed to providing quality care, as evidenced by its high overall rating.