Showing 61-70 of 96 clinics
Valentines Vets, located in Rochdale, Greater Manchester, stands out as a reputable veterinary clinic with a strong community presence. It has garnered an impressive rating of 4.5 stars from 171 reviews on Google, indicating a high level of customer satisfaction. This rating, supported by the volume of feedback, suggests a consistent delivery of quality services. The clinic is particularly noted for its compassionate and personalized care, as reflected in the positive testimonials from clients. Many reviews highlight the clinic's ability to handle pets with anxiety sensitively, ensuring a calm and stress-free environment. The dedication of the staff, from receptionists to veterinarians, is frequently praised for their friendliness, professionalism, and empathy. Key individuals mentioned include Olivia and Lynn, both of whom have left memorable impressions on pet owners. Lynn, in particular, receives accolades for her professionalism and compassionate approach, especially during challenging times such as end-of-life care. Her role has been pivotal in maintaining the clinic's reputation for providing dignified and empathetic service. Valentines Vets specializes in emergency veterinary services, offering extended hours to accommodate urgent needs. While specific pricing details are not provided, the clinic's commitment to thorough and considerate care is evident, suggesting good value for the services offered. Overall, Valentines Vets is portrayed as a trustworthy and caring establishment, with a strong emphasis on individualized attention and support for both pets and their owners.
Valentines Vets, located in Rochdale, Greater Manchester, stands out as a reputable veterinary clinic with a strong community presence. It has garnered an impressive rating of 4.5 stars from 171 reviews on Google, indicating a high level of customer satisfaction. This rating, supported by the volume of feedback, suggests a consistent delivery of quality services. The clinic is particularly noted for its compassionate and personalized care, as reflected in the positive testimonials from clients. Many reviews highlight the clinic's ability to handle pets with anxiety sensitively, ensuring a calm and stress-free environment. The dedication of the staff, from receptionists to veterinarians, is frequently praised for their friendliness, professionalism, and empathy. Key individuals mentioned include Olivia and Lynn, both of whom have left memorable impressions on pet owners. Lynn, in particular, receives accolades for her professionalism and compassionate approach, especially during challenging times such as end-of-life care. Her role has been pivotal in maintaining the clinic's reputation for providing dignified and empathetic service. Valentines Vets specializes in emergency veterinary services, offering extended hours to accommodate urgent needs. While specific pricing details are not provided, the clinic's commitment to thorough and considerate care is evident, suggesting good value for the services offered. Overall, Valentines Vets is portrayed as a trustworthy and caring establishment, with a strong emphasis on individualized attention and support for both pets and their owners.
Briar Dawn Veterinary Centre Ltd, located in Oldham, Greater Manchester, is a well-regarded veterinary clinic with a strong rating of 4.7 stars from 210 reviews on Google Maps, indicating a high level of customer satisfaction. The clinic also serves as a veterinary nurse training facility, emphasizing its commitment to professional development in veterinary care. The majority of the feedback highlights the clinic's compassionate and professional service. Many reviewers, such as Mary F and L L, describe the staff as friendly, kind, and thorough, with a particular emphasis on the clinic's genuine care for pets and excellent clinical service. L L, a long-term client, praised the clinic for the extensive care provided over 17 years and commended a recent visit for its professionalism and patient guidance. However, not all experiences have been positive. Two reviews, notably from harryandglitch and Riccara Hall, express dissatisfaction with their visits. Both reviews criticize the clinic for perceived high costs and an emphasis on upselling treatments. Riccara Hall specifically reported feeling dismissed and unsupported regarding her dog's dietary needs during her first appointment, which she found unprofessional. Despite these criticisms, the majority of reviews are positive, indicating a generally high level of client trust and satisfaction. The clinic does not provide clear pricing on their website, but some reviewers have mentioned specific costs, such as a £62 consultation fee. While a few negative experiences highlight areas for improvement, the overall consensus from a large number of reviews suggests Briar Dawn Veterinary Centre is a reliable choice for pet owners in Oldham seeking compassionate and professional veterinary care.
Briar Dawn Veterinary Centre Ltd, located in Oldham, Greater Manchester, is a well-regarded veterinary clinic with a strong rating of 4.7 stars from 210 reviews on Google Maps, indicating a high level of customer satisfaction. The clinic also serves as a veterinary nurse training facility, emphasizing its commitment to professional development in veterinary care. The majority of the feedback highlights the clinic's compassionate and professional service. Many reviewers, such as Mary F and L L, describe the staff as friendly, kind, and thorough, with a particular emphasis on the clinic's genuine care for pets and excellent clinical service. L L, a long-term client, praised the clinic for the extensive care provided over 17 years and commended a recent visit for its professionalism and patient guidance. However, not all experiences have been positive. Two reviews, notably from harryandglitch and Riccara Hall, express dissatisfaction with their visits. Both reviews criticize the clinic for perceived high costs and an emphasis on upselling treatments. Riccara Hall specifically reported feeling dismissed and unsupported regarding her dog's dietary needs during her first appointment, which she found unprofessional. Despite these criticisms, the majority of reviews are positive, indicating a generally high level of client trust and satisfaction. The clinic does not provide clear pricing on their website, but some reviewers have mentioned specific costs, such as a £62 consultation fee. While a few negative experiences highlight areas for improvement, the overall consensus from a large number of reviews suggests Briar Dawn Veterinary Centre is a reliable choice for pet owners in Oldham seeking compassionate and professional veterinary care.
Medivet Uppermill, also known as Ian McConnell Vets, is a veterinary clinic located in Oldham, Greater Manchester. With a Google Maps rating of 4.7 stars based on 101 reviews, it is clear that the clinic is well-regarded by its clientele. This high rating indicates a generally positive reception, with many customers praising the quality of service and care provided. The clinic has received numerous commendations for its professional and friendly staff. Notably, clients have highlighted the excellent service provided by the vet, Maegan, who is noted for her genuine love for animals and her effective communication with pet owners. Customers appreciate the clinic's efficient appointment system, ensuring minimal wait times. However, not all feedback is positive. A few reviews point to dissatisfaction, particularly concerning issues related to medication availability and perceived overcharging. One customer felt their dog's allergy concerns were not appropriately addressed, leading to dissatisfaction with the cost and the need for a follow-up appointment. Despite these isolated negative experiences, the majority of reviews reflect a high level of satisfaction with the clinic's services, demonstrating a commitment to animal care and customer service. Pricing information isn't transparently available from the data provided, but some feedback hints at charges for consultations and follow-up visits, which could be a consideration for prospective clients. Overall, Medivet Uppermill is seen as a reliable and professional veterinary clinic, with a few areas for potential improvement, particularly in terms of medication management and cost transparency.
Medivet Uppermill, also known as Ian McConnell Vets, is a veterinary clinic located in Oldham, Greater Manchester. With a Google Maps rating of 4.7 stars based on 101 reviews, it is clear that the clinic is well-regarded by its clientele. This high rating indicates a generally positive reception, with many customers praising the quality of service and care provided. The clinic has received numerous commendations for its professional and friendly staff. Notably, clients have highlighted the excellent service provided by the vet, Maegan, who is noted for her genuine love for animals and her effective communication with pet owners. Customers appreciate the clinic's efficient appointment system, ensuring minimal wait times. However, not all feedback is positive. A few reviews point to dissatisfaction, particularly concerning issues related to medication availability and perceived overcharging. One customer felt their dog's allergy concerns were not appropriately addressed, leading to dissatisfaction with the cost and the need for a follow-up appointment. Despite these isolated negative experiences, the majority of reviews reflect a high level of satisfaction with the clinic's services, demonstrating a commitment to animal care and customer service. Pricing information isn't transparently available from the data provided, but some feedback hints at charges for consultations and follow-up visits, which could be a consideration for prospective clients. Overall, Medivet Uppermill is seen as a reliable and professional veterinary clinic, with a few areas for potential improvement, particularly in terms of medication management and cost transparency.
Lower Place Veterinary Centre, situated in Rochdale, Greater Manchester, holds a commendable 4.6-star rating based on 207 reviews, indicating a high level of patient satisfaction and reliability. This score reflects the clinic's consistent quality of care, suggesting a dependable reputation among pet owners in the area. The reviews present a largely positive picture, highlighting the compassionate and attentive care provided by the clinic's staff. Many clients appreciate the clinic for not pushing unnecessary tests or treatments, which speaks to their ethical practice and transparency in pricing. Dawn Spencer, a human nurse, confirmed this by praising the clinic for not charging for unnecessary procedures. Similarly, Samantha Lloyd emphasized the genuine care her nervous dog received, noting that the clinic's charges were reasonable and transparent. However, not all feedback is entirely positive. Lesley Lee, a recent reviewer, expressed dissatisfaction with the clinic's limited opening hours and communication issues, stating that these factors led her to seek veterinary services elsewhere. This critique suggests that while the quality of care is high, logistical aspects like accessibility and availability could be areas for improvement. Despite this, the majority of reviews, such as those from John Mckenna and Michael Watts, underscore the clinic's empathetic and effective treatment approaches, especially during difficult times, such as end-of-life care for pets. These positive experiences affirm the clinic's commitment to high-quality veterinary care. In summary, Lower Place Veterinary Centre appears to be a well-regarded establishment known for its caring staff and reasonable pricing, although improvements in operational logistics might enhance the overall client experience.
Lower Place Veterinary Centre, situated in Rochdale, Greater Manchester, holds a commendable 4.6-star rating based on 207 reviews, indicating a high level of patient satisfaction and reliability. This score reflects the clinic's consistent quality of care, suggesting a dependable reputation among pet owners in the area. The reviews present a largely positive picture, highlighting the compassionate and attentive care provided by the clinic's staff. Many clients appreciate the clinic for not pushing unnecessary tests or treatments, which speaks to their ethical practice and transparency in pricing. Dawn Spencer, a human nurse, confirmed this by praising the clinic for not charging for unnecessary procedures. Similarly, Samantha Lloyd emphasized the genuine care her nervous dog received, noting that the clinic's charges were reasonable and transparent. However, not all feedback is entirely positive. Lesley Lee, a recent reviewer, expressed dissatisfaction with the clinic's limited opening hours and communication issues, stating that these factors led her to seek veterinary services elsewhere. This critique suggests that while the quality of care is high, logistical aspects like accessibility and availability could be areas for improvement. Despite this, the majority of reviews, such as those from John Mckenna and Michael Watts, underscore the clinic's empathetic and effective treatment approaches, especially during difficult times, such as end-of-life care for pets. These positive experiences affirm the clinic's commitment to high-quality veterinary care. In summary, Lower Place Veterinary Centre appears to be a well-regarded establishment known for its caring staff and reasonable pricing, although improvements in operational logistics might enhance the overall client experience.
Vets for Pets
Bury
Vets for Pets in Bury, Greater Manchester, is a well-regarded veterinary clinic, offering a range of services, including emergency care and a veterinary nurse training facility. The clinic boasts a solid 4.5-star rating from 782 reviews, indicating a generally positive reputation among its clientele. The clinic's medical staff, including nurses and veterinarians, receive high praise for their compassionate and professional care. Reviewers frequently mention the attentive and considerate treatment their pets receive, with particular commendations for staff members like Allison and Amy, who are noted for going above and beyond in their care. However, the clinic's reception staff have been a source of criticism. Multiple reviews express dissatisfaction with the receptionists' lack of warmth and professionalism, which has affected some clients' overall experience. This aspect is significant enough that some clients are reconsidering their choice of veterinary provider despite being pleased with the veterinary care. In terms of pricing, one reviewer mentioned a charge of £200 for a microchip appointment, though this seems to be an isolated case rather than a standard fee. Additionally, the clinic appears to experience high demand, as noted by a client who encountered scheduling issues following a bank holiday. Overall, Vets for Pets in Bury is recognized for its excellent veterinary care, though improvements in customer service at the reception could enhance the experience further. The clinic’s solid rating suggests that it is a reliable choice for pet owners in the area, especially for those prioritizing medical expertise over front-desk service.
Vets for Pets in Bury, Greater Manchester, is a well-regarded veterinary clinic, offering a range of services, including emergency care and a veterinary nurse training facility. The clinic boasts a solid 4.5-star rating from 782 reviews, indicating a generally positive reputation among its clientele. The clinic's medical staff, including nurses and veterinarians, receive high praise for their compassionate and professional care. Reviewers frequently mention the attentive and considerate treatment their pets receive, with particular commendations for staff members like Allison and Amy, who are noted for going above and beyond in their care. However, the clinic's reception staff have been a source of criticism. Multiple reviews express dissatisfaction with the receptionists' lack of warmth and professionalism, which has affected some clients' overall experience. This aspect is significant enough that some clients are reconsidering their choice of veterinary provider despite being pleased with the veterinary care. In terms of pricing, one reviewer mentioned a charge of £200 for a microchip appointment, though this seems to be an isolated case rather than a standard fee. Additionally, the clinic appears to experience high demand, as noted by a client who encountered scheduling issues following a bank holiday. Overall, Vets for Pets in Bury is recognized for its excellent veterinary care, though improvements in customer service at the reception could enhance the experience further. The clinic’s solid rating suggests that it is a reliable choice for pet owners in the area, especially for those prioritizing medical expertise over front-desk service.
Rochdale Vets4Pets Ltd, located in Rochdale, Greater Manchester, is a well-regarded veterinary practice with a strong reputation among its clientele. The clinic is notably a Veterinary Nurse Training facility, emphasizing its commitment to both animal care and educational excellence in veterinary services. With a Google Maps rating of 4.5 stars from a substantial 343 reviews, the clinic is generally viewed positively by its clients. This high rating is indicative of the clinic's reliable service and the trust it has built with pet owners in the area. However, while most feedback is favorable, one critical review highlights issues with diagnosis and treatment, suggesting that the clinic's performance might occasionally fall short of expectations for some clients. The positive written reviews frequently commend the clinic's friendly and helpful staff. Vicky Woods praises the clinic for being "absolutely amazing" with her dog, while Claire Davies appreciates the lack of waiting time and the pleasant receptionists. Shahida Masood and Bazzil Brush81 both emphasize the supportive and informative nature of the staff, with Bazzil specifically mentioning a staff member named Amy, who provided valuable advice and assistance regarding medication for a cat. In summary, Rochdale Vets4Pets Ltd is an esteemed veterinary service provider in Rochdale, recognized for its friendly and knowledgeable staff. While the vast majority of clients are satisfied with their experiences, occasional reviews suggest areas for potential improvement. The clinic's commitment to veterinary nurse training further underscores its dedication to quality animal care.
Rochdale Vets4Pets Ltd, located in Rochdale, Greater Manchester, is a well-regarded veterinary practice with a strong reputation among its clientele. The clinic is notably a Veterinary Nurse Training facility, emphasizing its commitment to both animal care and educational excellence in veterinary services. With a Google Maps rating of 4.5 stars from a substantial 343 reviews, the clinic is generally viewed positively by its clients. This high rating is indicative of the clinic's reliable service and the trust it has built with pet owners in the area. However, while most feedback is favorable, one critical review highlights issues with diagnosis and treatment, suggesting that the clinic's performance might occasionally fall short of expectations for some clients. The positive written reviews frequently commend the clinic's friendly and helpful staff. Vicky Woods praises the clinic for being "absolutely amazing" with her dog, while Claire Davies appreciates the lack of waiting time and the pleasant receptionists. Shahida Masood and Bazzil Brush81 both emphasize the supportive and informative nature of the staff, with Bazzil specifically mentioning a staff member named Amy, who provided valuable advice and assistance regarding medication for a cat. In summary, Rochdale Vets4Pets Ltd is an esteemed veterinary service provider in Rochdale, recognized for its friendly and knowledgeable staff. While the vast majority of clients are satisfied with their experiences, occasional reviews suggest areas for potential improvement. The clinic's commitment to veterinary nurse training further underscores its dedication to quality animal care.
Simon Constable Veterinary Practice Ltd, located in Bury, Greater Manchester, is a highly regarded equine veterinary clinic. With a 4.5-star rating from 80 reviews on Google Maps, the clinic is well-appreciated by its clients. The reviews emphasize the exceptional care and professionalism provided by the staff and veterinarians, highlighting the clinic's dedication to equine health and client satisfaction. The practice is noted for its welcoming and supportive environment, with multiple reviews praising the front-of-house staff, particularly Heather, for their helpfulness and friendliness. Clients frequently mention the reassurance they feel due to the staff's thorough explanations and willingness to assist with insurance claims. The veterinarians at Simon Constable's, including Simon himself, Laura, and Ziynet, are commended for their expertise, attentiveness, and compassionate care. Reviews highlight their ability to make both horse owners and their animals feel at ease, even in stressful situations. Simon is particularly noted for his surgical skills, having successfully performed intricate procedures such as bone removal surgeries. Pricing at the clinic is perceived as fair, with clients appreciating the transparency and absence of unexpected charges. The clinic's facility is described as clean and well-organized, further enhancing the trust and comfort of its clients. Overall, Simon Constable Veterinary Practice Ltd is highly recommended for its exceptional service, knowledgeable staff, and commitment to equine wellbeing.
Simon Constable Veterinary Practice Ltd, located in Bury, Greater Manchester, is a highly regarded equine veterinary clinic. With a 4.5-star rating from 80 reviews on Google Maps, the clinic is well-appreciated by its clients. The reviews emphasize the exceptional care and professionalism provided by the staff and veterinarians, highlighting the clinic's dedication to equine health and client satisfaction. The practice is noted for its welcoming and supportive environment, with multiple reviews praising the front-of-house staff, particularly Heather, for their helpfulness and friendliness. Clients frequently mention the reassurance they feel due to the staff's thorough explanations and willingness to assist with insurance claims. The veterinarians at Simon Constable's, including Simon himself, Laura, and Ziynet, are commended for their expertise, attentiveness, and compassionate care. Reviews highlight their ability to make both horse owners and their animals feel at ease, even in stressful situations. Simon is particularly noted for his surgical skills, having successfully performed intricate procedures such as bone removal surgeries. Pricing at the clinic is perceived as fair, with clients appreciating the transparency and absence of unexpected charges. The clinic's facility is described as clean and well-organized, further enhancing the trust and comfort of its clients. Overall, Simon Constable Veterinary Practice Ltd is highly recommended for its exceptional service, knowledgeable staff, and commitment to equine wellbeing.
Romiley Veterinary Clinic, located in Stockport, has garnered a strong reputation for its dedicated care and professionalism, as evidenced by its 4.3-star rating from 149 reviews. While the overall rating is slightly below the excellent threshold, the detailed written reviews highlight a high level of satisfaction among clients, often praising the clinic’s commitment and expertise. The clinic is helmed by Dr. Jochen Arndt, who is frequently mentioned in reviews for his exceptional care and dedication. Clients have expressed their gratitude for his willingness to go above and beyond, such as performing emergency surgeries during holidays, and for his life-saving interventions. His compassionate approach and willingness to perform complex procedures, like cesarean sections and intricate surgeries, have earned him a loyal clientele. The reviews consistently emphasize the clinic's supportive and efficient staff, describing them as friendly and helpful. The clinic's environment is noted to be welcoming, with one reviewer even mentioning the presence of an endearing African grey parrot. The practice is appreciated for its straightforward approach, avoiding unnecessary tests and expenses, which speaks to its integrity and client-focused philosophy. Romiley Veterinary Clinic seems particularly well-suited for pet owners seeking trustworthy care from a smaller, personalized setup. With over two decades of service to some clients, its strong community ties and the personalized attention given to each animal are clear highlights. The clinic's commitment to high-quality care and fair pricing makes it a reliable choice for pet owners in Stockport and beyond.
Romiley Veterinary Clinic, located in Stockport, has garnered a strong reputation for its dedicated care and professionalism, as evidenced by its 4.3-star rating from 149 reviews. While the overall rating is slightly below the excellent threshold, the detailed written reviews highlight a high level of satisfaction among clients, often praising the clinic’s commitment and expertise. The clinic is helmed by Dr. Jochen Arndt, who is frequently mentioned in reviews for his exceptional care and dedication. Clients have expressed their gratitude for his willingness to go above and beyond, such as performing emergency surgeries during holidays, and for his life-saving interventions. His compassionate approach and willingness to perform complex procedures, like cesarean sections and intricate surgeries, have earned him a loyal clientele. The reviews consistently emphasize the clinic's supportive and efficient staff, describing them as friendly and helpful. The clinic's environment is noted to be welcoming, with one reviewer even mentioning the presence of an endearing African grey parrot. The practice is appreciated for its straightforward approach, avoiding unnecessary tests and expenses, which speaks to its integrity and client-focused philosophy. Romiley Veterinary Clinic seems particularly well-suited for pet owners seeking trustworthy care from a smaller, personalized setup. With over two decades of service to some clients, its strong community ties and the personalized attention given to each animal are clear highlights. The clinic's commitment to high-quality care and fair pricing makes it a reliable choice for pet owners in Stockport and beyond.
Community Pet Clinic, located in Bolton, offers veterinary services with a mixed reception based on Google reviews. The clinic has a 3.8-star rating from 791 reviews, indicating a moderate level of customer satisfaction. However, recent written reviews present a more positive perspective, highlighting exceptional care and service. Multiple reviews praise the clinic's staff for their professionalism, knowledge, and dedication. For instance, H N recounts a positive experience with a vet named Maria, who provided excellent care for their injured cat, Magic. Similarly, Nigel Dickenson commends the staff for their urgent care and prolonged support for his Black Lab, Reggie. Both reviews emphasize the clinic's ability to provide reassurance and effective treatment. Daniel, another satisfied client, describes the clinic as a "5-star vets" and appreciates the accessible and affordable care provided for his pets. He notes the clinic’s ability to handle various procedures, from regular check-ups to emergency surgeries, with thoughtful care. Chloe Dwyer and Sandra Fletcher both share experiences of receiving outstanding service for their dogs, particularly highlighting the skill and attentiveness of a vet named Bran Costas. Dwyer was impressed by the clinic’s diagnostic capabilities and cost-free initial health check, while Fletcher appreciates the supportive and professional approach during her dog's surgery. Despite the overall mixed rating on Google, these recent reviews suggest that Community Pet Clinic is capable of delivering high-quality veterinary care, particularly in urgent and complex cases. The staff's dedication and expertise are frequently highlighted, making it a recommended choice for pet owners in Bolton seeking reliable and compassionate veterinary services.
Community Pet Clinic, located in Bolton, offers veterinary services with a mixed reception based on Google reviews. The clinic has a 3.8-star rating from 791 reviews, indicating a moderate level of customer satisfaction. However, recent written reviews present a more positive perspective, highlighting exceptional care and service. Multiple reviews praise the clinic's staff for their professionalism, knowledge, and dedication. For instance, H N recounts a positive experience with a vet named Maria, who provided excellent care for their injured cat, Magic. Similarly, Nigel Dickenson commends the staff for their urgent care and prolonged support for his Black Lab, Reggie. Both reviews emphasize the clinic's ability to provide reassurance and effective treatment. Daniel, another satisfied client, describes the clinic as a "5-star vets" and appreciates the accessible and affordable care provided for his pets. He notes the clinic’s ability to handle various procedures, from regular check-ups to emergency surgeries, with thoughtful care. Chloe Dwyer and Sandra Fletcher both share experiences of receiving outstanding service for their dogs, particularly highlighting the skill and attentiveness of a vet named Bran Costas. Dwyer was impressed by the clinic’s diagnostic capabilities and cost-free initial health check, while Fletcher appreciates the supportive and professional approach during her dog's surgery. Despite the overall mixed rating on Google, these recent reviews suggest that Community Pet Clinic is capable of delivering high-quality veterinary care, particularly in urgent and complex cases. The staff's dedication and expertise are frequently highlighted, making it a recommended choice for pet owners in Bolton seeking reliable and compassionate veterinary services.
Pennine Vets - Harwood
Bolton
Pennine Vets - Harwood, located in Bolton, is a well-regarded veterinary clinic known for its Veterinary Nurse Training facility and 24/7 emergency services. The clinic boasts an impressive rating of 4.6 stars from 148 Google reviews, indicating a generally high level of customer satisfaction. The reviews reveal a mix of experiences. Many clients, like Pete Rigby and Christine Smith, praise the clinic for its compassionate and friendly staff, highlighting the supportive environment and excellent care provided. Mary Ward also commended the team for their patience and effectiveness in handling a challenging procedure for her pet, emphasizing the clinic's ability to manage difficult situations with care. Conversely, Carlo Miller's review presents a stark contrast, detailing a negative experience involving a brief and costly consultation, inadequate prescription fulfillment, and poor follow-up communication. His frustration was compounded by a lack of satisfactory resolution, culminating in a minimal discount offer, which he found insulting. This review suggests that while the clinic is generally well-regarded, there may be inconsistencies in service, particularly concerning follow-up communication and customer loyalty. Nicola Jackson's review is mixed, initially expressing dissatisfaction with booking and communication issues, yet ultimately acknowledging the exceptional emergency care provided by a vet named Faye. This highlights that while individual staff members can deliver outstanding care, the clinic may benefit from improving its administrative processes to enhance overall client satisfaction. Overall, Pennine Vets - Harwood is recognized for its high-quality veterinary services and compassionate staff, but attention to administrative efficiency and customer service could further bolster its reputation.
Pennine Vets - Harwood, located in Bolton, is a well-regarded veterinary clinic known for its Veterinary Nurse Training facility and 24/7 emergency services. The clinic boasts an impressive rating of 4.6 stars from 148 Google reviews, indicating a generally high level of customer satisfaction. The reviews reveal a mix of experiences. Many clients, like Pete Rigby and Christine Smith, praise the clinic for its compassionate and friendly staff, highlighting the supportive environment and excellent care provided. Mary Ward also commended the team for their patience and effectiveness in handling a challenging procedure for her pet, emphasizing the clinic's ability to manage difficult situations with care. Conversely, Carlo Miller's review presents a stark contrast, detailing a negative experience involving a brief and costly consultation, inadequate prescription fulfillment, and poor follow-up communication. His frustration was compounded by a lack of satisfactory resolution, culminating in a minimal discount offer, which he found insulting. This review suggests that while the clinic is generally well-regarded, there may be inconsistencies in service, particularly concerning follow-up communication and customer loyalty. Nicola Jackson's review is mixed, initially expressing dissatisfaction with booking and communication issues, yet ultimately acknowledging the exceptional emergency care provided by a vet named Faye. This highlights that while individual staff members can deliver outstanding care, the clinic may benefit from improving its administrative processes to enhance overall client satisfaction. Overall, Pennine Vets - Harwood is recognized for its high-quality veterinary services and compassionate staff, but attention to administrative efficiency and customer service could further bolster its reputation.