Specialist Vets in Manchester

## Summary Ashleigh Veterinary Centre offers general pet veterinary care and also sees exotic and avian species (with an “exotic only” branch referenced on its website). Reviews describe both routine and complex care: spay surgery for a dog, a flank spay for a guinea pig after assessment found a heart murmur, and same-day treatment for a constipated bearded dragon (laxatives). Owners also mention practical touches around end-of-life care, including keepsakes (fur vial and paw-print mould) and a condolence card sent afterwards. One recent review raises a serious complaint about medication advice for a corn snake and the way the follow-up conversation/refund request was handled, contrasting with many other reports of thorough explanations and time for questions. ## Services - Veterinary care for common pets, plus exotic and avian animals (website references an exotic-only clinic and “exotic and avian animals”). - Emergency care is offered (website states emergency care, without details). - Surgery mentioned in reviews: - Dog spay surgery. - Guinea pig “flank spaying” described as less invasive, following assessment including identification of a heart murmur and discussion of options. - Exotic/reptile care mentioned in reviews: - Same-day appointment for a bearded dragon with constipation; laxatives provided. - Consultation for a corn snake with prolonged inappetence; pain relief (Tramadol) discussed, with scans/blood tests also mentioned as an option. - End-of-life support mentioned in reviews: - Keepsakes (fur vial, paw-print mould) and a condolence card after a guinea pig’s death. ## People - **Rebecca (vet)**: named in a negative review involving a corn snake; the owner reports they felt risks of Tramadol weren’t explained, and that a later phone call felt insufficiently empathetic and focused on deflecting blame, followed by refusal to refund. - Vets (unnamed): multiple owners describe vets answering questions thoroughly and not making them feel rushed (e.g., a cat and dog seen on separate nights; an owner with a budgie asked many questions and felt given time). ## Reviews **4.5 stars from 1173 reviews.** Themes below are drawn from the latest written reviews available to us. - **Thorough explanations and time for questions**: owners describe vets being detailed when answering concerns (including people attending with lists of rabbit health questions, and owners asking many questions about a budgie). - **Exotics seen and treated**: bearded dragon constipation treated same day; budgie with birth defects seen quickly; snake appointment discussed diagnostics and pain relief; guinea pigs treated including surgery and ongoing medication. - **Surgery outcomes described positively**: dog spay and guinea pig flank spay recovery reported as going well. - **Bereavement support**: one owner reports keepsakes (fur vial, paw print mould) plus a condolence card after their guinea pig died. - **A serious negative account around reptile medication and complaint handling**: one owner attributes their snake’s decline/death to Tramadol dosing, and reports dissatisfaction with empathy and with a refused refund request.

## Summary Manchester Cat Clinic is an **independent, family-run, feline-only** veterinary practice that opened in **May 2023** after renovating an older veterinary surgery building. The clinic is set up specifically for cats, with a stated **Gold Cat Friendly Clinic accreditation** and facilities including an **in-house lab, dental facilities, and imaging facilities**. In recent reviews, owners repeatedly describe a **calm, cat-focused environment** (for example, **Feliway diffusers** around the clinic and being allowed to let nervous cats explore the room), and several mention **clear explanations of what’s being done and why**, including upfront conversations about costs. One detailed account describes **dental surgery** alongside work-up and management planning for **hyperthyroidism and heart disease**, with **updates provided on the day of surgery** and **WhatsApp messaging** for questions. ## Services - **Cat-only veterinary care** (the clinic states it is feline-only; reviews also emphasise the benefit of “no dogs” around cats). - **Dental care/surgery** (dental surgery is specifically described in a recent review). - **Diagnostics and monitoring** supported by: - **In-house lab** - **Imaging facilities** - **Management of medical conditions** mentioned in reviews, including **hyperthyroidism** and **heart disease**, including planning for safer anaesthesia ahead of a dental procedure. - **Vaccinations for kittens** (owners describe bringing kittens for vaccinations and having questions answered). - **Emergency veterinary services (24/7 or extended hours)** (listed in the structured clinic data; no further details provided in the website summary or reviews available to us). - **Veterinary Nurse Training facility** (listed in the structured clinic data). ## Pricing - No specific prices are provided in the materials shared. - Multiple reviewers describe the clinic as **“reasonably priced”**, and one mentions joining a **Healthy Cat Plan** and finding it “good value,” but **no plan cost or inclusions** are stated in the provided text. ## People - **Daniel Lee (vet)**: mentioned in a detailed review for being “thorough” and “clear,” helping diagnose **hyperthyroidism** and supporting diagnosis of **heart disease**, and for providing **updates on the day of dental surgery**. - **Ellie Lee**: mentioned alongside Daniel Lee for being “clear” and “upfront,” with advice described as **tailored specifically to cats**. - **Caitlin (reception/front-of-house)**: named as the first point of contact who was “amazingly helpful” with registration information and arranging an appointment slot. - Front desk/reception team: repeatedly credited for being welcoming and for **explaining costs when asked**. - Vets/nursing team: described as **patient with timid/nervous cats**, taking time to listen, and **talking owners through the process** during consults. ## Reviews **4.9 stars from 244 reviews.** Themes below are drawn from the latest written reviews available to us. - **Cat-focused, low-stress setup**: owners mention a calm environment, **Feliway diffusers**, and staff allowing nervous cats time to settle and explore. - **Clear communication and “no rush” appointments**: multiple reviews describe being talked through procedures, having questions answered, and feeling listened to. - **Medical thoroughness with complex cases**: one review describes dental surgery alongside investigation/diagnosis of **hyperthyroidism** and **heart disease**, plus attention to anaesthetic safety and **updates during the procedure day**. - **Transparency around costs and avoiding unnecessary treatment**: reviewers mention staff explaining costs and not feeling pushed into paying for things their cat didn’t need. - **Support in end-of-life situations**: one owner describes compassionate handling of a very ill stray cat, including a calm room to say goodbye and being allowed to keep a small memento (fur).

## Summary TEAV Ltd (trading as The Exotic Animal Vets) is a specialist-led exotics practice. The clinic’s website states it is led by an **RCVS Recognised Specialist** (Molly). Reviews repeatedly describe complex exotic cases being managed in-house (for example **hamster bladder-stone surgery** and an **axolotl emergency**), alongside routine care like **nail clips and health checks** for birds. Owners also mention practical, case-specific support: one reviewer says **Dr. Molly had them film the medication process** during an axolotl emergency to make sure home treatment was done correctly. Multiple reviews describe **unhurried appointments** and time given for difficult decisions, including **calm, supported euthanasia (PTS)**. One reviewer reports a **missed call-back** at a busy time, which they were told was due to unexpected emergency admissions. ## Services - **Exotics-focused veterinary care** (practice specialty stated on the clinic website). - **Digital veterinary support 24/7** via a partnership with **VidiVet** (as stated on the website). - Species and cases specifically mentioned in reviews/website include: - **Rabbits and small mammals** (rabbits, guinea pig, hamster, rodents). - **Reptiles/amphibians** (panther chameleon, axolotl). - **Birds** (cockatiel; the website also mentions zebra finches). - Other exotics mentioned in reviews: **raccoon dog**. - Examples of care described by owners: - **Surgery:** removal of a **bladder stone** in a hamster after medication didn’t resolve the issue. - **Emergency support:** help through an **axolotl emergency**, including coaching on medication administration. - **Routine procedures:** **nail clip** and **health check** for a cockatiel. - **End-of-life care (PTS/euthanasia):** several owners describe calm, unrushed appointments and support through the process. - **Inpatient admission** is referenced in reviews (pets “admitted for treatment”), with owners noting the impact on staff availability for call-backs. ## People - **Molly (Dr. Molly)**: Named in multiple reviews; owners describe her as very knowledgeable with exotics. One owner specifically notes she had them **record the medication process** so they could confidently treat their axolotl at home. Another review credits her with recommending and performing **hamster bladder-stone surgery** when medication was not enough. - **Craig**: Mentioned repeatedly, especially by rabbit owners. Owners say they feel reassured when rabbits are admitted and “with Craig,” and describe him as friendly and genuinely caring (including during a guinea pig’s end-of-life care). - **Debbie (reception)**: Mentioned as welcoming. - **Charlie**: Mentioned by one reviewer (name not fully certain in the review) as providing calm, unrushed support during a guinea pig’s euthanasia appointment. ## Reviews **Google rating: 4.9 stars from 42 reviews.** **“Themes below are drawn from the latest written reviews available to us.”** - Owners describe successful outcomes in **specific exotic cases**, including **chameleon recovery**, **axolotl emergency care**, and **hamster bladder-stone surgery** after medication alone didn’t work. - Multiple reviews highlight **time and support during difficult decisions**, especially **euthanasia/PTS**, with owners noting they didn’t feel rushed and that pets were kept calm and comfortable. - **Communication is mostly praised**, but one reviewer reports a **missed promised call-back**, later explained as due to emergency admissions. - The clinic environment is described as **quiet, calm, and very clean** in one detailed review.

## Summary Prestwich Vets4Pets Ltd is a **locally owned Vets4Pets practice** with **on-site diagnostic and surgical facilities** (including an in-house lab, digital X-ray, ultrasound, operating theatre, isolation and oxygen chamber, plus separated dog and cat wards). The clinic appears set up for **routine care through to surgery and orthopaedics**, and it also sees **small mammals/exotics** (rats are specifically mentioned in reviews; the website lists small mammal medicine and surgery). Recent reviews are mostly positive about outcomes and staff support, but a small number of reviewers describe **serious administrative/prescription errors and poor communication**, so experiences appear mixed. Concrete specifics supported by the inputs: - **Small mammal care is a recurring theme** in reviews (long-term rat owner) and is also listed on the website (“Small Mammal Medicine and Surgery”). - **Owners mention being referred on when needed** (review notes the team being open about recommending specialist exotic care elsewhere when outside their expertise). - **Prescription handling is a point of contention**: one reviewer describes incorrect pet names and the prescription not being ready when told it was; another alleges repeated prescription and post-op issues. - **Surgical care is part of the clinic’s remit** (website lists soft tissue surgery, airway/ear/cruciate surgery; reviews mention post-surgical recovery—both positively and negatively). ## Services Services and capabilities mentioned on the website and/or in reviews include: - **Surgery**: airway surgery, ear surgery, cruciate surgery, soft tissue surgery, orthopaedics; anaesthesia. - **Imaging and diagnostics**: digital X-ray, ultrasound, echocardiography; in-house testing including biochemistry, haematology, electrolytes; blood pressure monitoring. - **Dentistry** (listed on the website). - **Small mammal medicine and surgery** (website; rats specifically mentioned in reviews). - **Microchipping** (website). - **Nurse clinic** (website). - **Home visits** (website). - **Pet travel documentation**: pet passport/animal health certificate (website). - **Prescriptions** (website; also discussed in reviews). - **Facilities**: in-house laboratory, pharmacy, operating theatre, hospital ward, isolation unit, oxygen chamber, separated dog & cat wards. - **Out-of-hours emergency cover**: provided by **Armac Vets** (as stated on the website). ## Pricing - The website states: **“Standard consultation fees start from £100.”** ## People - **Helen Merriman (Practice Owner & Veterinary Surgeon, MRCVS)**: mentioned repeatedly in reviews. Owners cite her **small mammal knowledge** (particularly for rats), and one review describes her **plan-based approach** to managing a dog’s **ear infection and allergies**. Another review notes the practice being **open about recommending specialist exotic care elsewhere** when appropriate. - **Karen** (role not specified): named in a review as being “brilliant” with a reviewer’s pets around the time they were “happy and neutered” (procedure implied but not detailed). - **Reception team**: one reviewer specifically credits reception with being **informative** and **handling insurance claims on every visit**; other reviews mention staff being helpful. In contrast, two negative reviews describe **rudeness** and **prescription mix-ups**, including confusion over pet names and whether medication was ready. ## Reviews **Google rating: 4.7 stars from 429 reviews.** “Themes below are drawn from the latest written reviews available to us.” - **Strong satisfaction with vet care and outcomes**: multiple reviewers describe pets improving after treatment (e.g., a cat “on the mend”; long-term clients returning for years). - **Small mammals/exotics explicitly mentioned**: a rat owner reports attending for years and values the clinic’s knowledge and willingness to recommend specialist care when needed. - **Clear communication and admin help are praised by some**: one review highlights a clear plan for ear infection/allergy management and notes reception support with insurance claims. - **Prescription/admin reliability is a recurring negative for a minority**: one review details incorrect pet-name recording and a prescription not being available despite being told it was ready; another alleges prescription problems and poor post-surgical recovery handling (these claims conflict with the many positive care reports).

## Summary The Avenue Veterinary Clinic is described (in the website information available to us) as part of the **Regan Veterinary Group** and set up primarily for **small animals**—including dogs, cats, rabbits, ferrets, and small pets such as hamsters, guinea pigs, and gerbils. The same source lists a broad mix of **routine care and surgical work** (for example dentistry, neutering and other surgery, and diagnostic tests/imaging), plus **nurse clinics** and **home visits**. It also states the practice is an **RCVS General Practice**, and your clinic data notes it is a **Veterinary Nurse Training facility**. ## Services Based on the website summary and structured clinic data, the following are explicitly mentioned: - **Consultations** - **Vaccinations** - **Parasite control** - **Microchipping** - **Neutering** - **Surgery** (general) - **Dentistry** - **Diagnostic tests & imaging** - **Nurse clinics** - **Six-month health checks** - **Blood pressure checks** - **Grooming & nail clipping** - **Anal sac expression** - **Home visits** - **Species seen:** dogs, cats, rabbits, hamsters, guinea pigs, gerbils, ferrets - **Emergency care arrangements:** emergencies during normal opening hours are handled by the practice; **out-of-hours emergencies are referred to PetMedics Veterinary Surgeons** (as stated on the website summary). - **Facilities/access:** on-site parking and disabled access (as stated on the website summary). - **Veterinary Nurse Training facility** (from your structured clinic data).