
Generated from publicly available data sources; may not fully represent the broader set of reviews.
Prestwich Vets4Pets Ltd, located in Manchester, is a well-regarded veterinary clinic with a strong reputation, evidenced by an impressive 4.7-star rating based on 425 reviews. This high rating suggests consistent satisfaction among a large customer base, reflecting the clinic's reliability and quality of service. The clinic serves as a veterinary nurse training facility, which may contribute to its high standards of care.
The reviews highlight the clinic's strengths, including caring and polite staff, knowledgeable veterinarians, and a welcoming atmosphere. Vet Helen is frequently praised for her expertise, particularly in small mammal care, and her ability to handle complex cases. Several reviewers express gratitude for the clear communication and transparency regarding treatment plans and pricing, which they find to be reasonable.
However, one negative review points to a specific incident involving a prescription mix-up, which led the reviewer to question the clinic's administrative accuracy. Despite this isolated issue, the overwhelming majority of feedback is positive, underscoring the clinic's commitment to exceptional veterinary care.
Clients appreciate the clinic's efficiency in handling insurance claims and the friendly demeanor of the reception staff. The clinic is also noted for its readiness to recommend specialist care when needed, demonstrating a commitment to comprehensive pet health.
Overall, Prestwich Vets4Pets Ltd is highly recommended for its knowledgeable team, transparent practices, and friendly environment, making it a preferred choice for pet owners in Manchester.
Veterinary nurse training provided
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Note: Showing the 5 most recent Google reviews out of 425 we track in total. Recent reviews may not be representative of overall sentiment.
2 months ago
My partner called to check if my dog prescription is ready. They said is ready for my cat not my dog. So my daughter called to check and they said computer glitch and is ready to pick up whenever we can on this day. So after work i went...they said sometimes they hear different name on the phone..we said Nala and they put for Shadow..one of the receptionist went looking for meds and other admitet wasnt computer glich only one of us did mistake. After quick check there was no meds whatsoever..its a joke..how they can put wrong pet name on meds..and vet confirming prescription too...if i wouldnt questioning they wouldnt notice. We will be changing vet clinic.
3 months ago
Very caring and polite staff, from reception to the vet herself, I can recommend to others. Great toy selection too.
7 months ago
Fantastic veterinary surgery! I've been coming here with my pet rats for a number of years now, receiving both good news and bad, and will continue to be my first port of call for any health concerns that arise. Helen has a great knowledge of small mammal care that you don't often encounter in standard veterinary practises - and on the rare occasion the surgery does encounter something outside of their expertise, they've been very open in recommending I seek out specialist exotic care elsewhere. On pricing, they've always been very upfront about costs and it's clear to me that the staff do as much as they can to keep treatments as affordable as possible.
a year ago
Excellent all around. The reception staff are friendly and fantastic at what they do - informative and deal with the insurance claims on every visit. Vet Helen is absolutely briliant with our dog, and her approach to resolving our dog's ear infection and allergies has been spot on so far. After being to two other Vet clinics over the last 2 years, this is by far the best. Everything you'd hope to find at clinic for your loving pet - friendly, caring, efficient, knowledgeable and informative, with a clear plan of action. Thank you.
a year ago
My dog loves going to see the vet in Prestwich, they are always friendly, accommodating, all questions are met with an immediate answer & appear genuinely happy in their work. I have added a cat to my little family and he loves going too! I am lucky as it's just minutes from my home. Both happy and neutered! BIG THANKS to both Helen and Karen…just brilliant with my boys!
