Prestwich Vets4Pets Ltd

- Recent reviews often describe the team as friendly, knowledgeable, helpful and caring, with several owners saying they feel confident their pets are in good hands. - Positive care examples include clear treatment planning for a dog's ear infection and allergies, a cat doing well after treatment, and welcoming experiences from newer clients. - Long-term trust is a recurring theme, with some owners saying they have seen Helen and the team for years.

Services

•General veterinary care for dogs, cats and small mammals: The clinic offers routine and ongoing care across common pets as well as small mammal medicine and surgery. Recent reviews mention treatment for a dog's ear infection and allergies, long-term check-ups and medication, and care that helped a cat recover well.
•Surgery and anaesthesia: Website-listed procedures include soft tissue surgery, orthopaedics, airway surgery, ear surgery and cruciate surgery. Reviews also mention neutering and some post-surgical care experiences.
•Diagnostics and monitoring: Facilities listed include digital X-ray, ultrasound, echocardiography, blood pressure monitoring, and in-house testing such as biochemistry, haematology and electrolytes.
•Routine and support services: Dentistry, microchipping, nurse clinics, prescriptions, pet passport or animal health certificate paperwork, and home visits are all listed. Reviews also mention help with insurance claims and treatment products for dogs.
•Facilities and emergency arrangements: The practice has an in-house laboratory, pharmacy, operating theatre, hospital ward, isolation unit, oxygen chamber, and separate dog and cat wards. Out-of-hours emergency cover is provided by Armac Vets.

Pricing

Published prices suggest the clinic sits around average, based on a partial sample of comparable services. The website says standard consultation fees start from £100. Reviews include positive comments about costs being explained clearly and attempts to keep treatment affordable, alongside some complaints about inconsistent charges and value.

People

•Helen Merriman (Practice Owner & Veterinary Surgeon, MRCVS): Frequently praised for her care and communication. Recent reviews highlight her work with a dog's ear infection and allergies, and long-term clients speak warmly about the care she and her colleagues have provided over the years.
•Karen: Thanked by name in earlier feedback for being brilliant with a client's pets.
•Reception team: Reviews are mixed, with some owners praising friendliness, helpfulness and support with insurance claims, while others report awkward service and prescription-related issues.

Reviews

Prestwich Vets4Pets has a 4.7-star Google rating from 435 reviews.

•Recent reviews often describe the team as friendly, knowledgeable, helpful and caring, with several owners saying they feel confident their pets are in good hands.
•Positive care examples include clear treatment planning for a dog's ear infection and allergies, a cat doing well after treatment, and welcoming experiences from newer clients.
•Long-term trust is a recurring theme, with some owners saying they have seen Helen and the team for years.
•A smaller number of reviews report problems at reception, including awkward interactions, prescription mix-ups, and dissatisfaction with aspects of post-surgical follow-up.

Reviews for Prestwich Vets4Pets Ltd

No VetsCompared reviews yet

Reviews from pet owners who enquired with Prestwich Vets4Pets Ltd through VetsCompared appear here. You can also write a review — we check those before they are published.

Note: Showing the 10 most recent Google reviews out of 435 we track in total. Recent reviews may not be representative of overall sentiment.

C W

2 months ago

Knowledgeable of the products when we needed a treatment for our dog.

Suzanne Green (Susan Anne Parrish)

Friendly, knowledgeable and helpful. All the staff here are just.perfevt in their jobs!

Cath Duckworth

Always helpful friendly and you feel confident your pet is well cared for

N V

Excellent all around. The reception staff are friendly and fantastic at what they do - informative and deal with the insurance claims on every visit. Vet Helen is absolutely briliant with our dog, and her approach to resolving our dog's ear infection and allergies has been spot on so far. After being to two other Vet clinics over the last 2 years, this is by far the best. Everything you'd hope to find at clinic for your loving pet - friendly, caring, efficient, knowledgeable and informative, with a clear plan of action. Thank you.

Ann Gee

All the vets are great, really caring and knowledgeable. Reception staff not so much, can be awkward, unhelpful, unbothered. Edit: I've just dropped 2 stars, I've been visiting them regularly at least once a month for a few years now as my pet requires regular check ups and medication. Not only they charge me different amount every time for the same type of visit and work carried out, but they're also really unhelpful and have little regard to their customers when you need something from them, example: asked for tablets they have in stock as I realised I was running low and asked for literally a few to tie me over, the response was: you can call in tomorrow and we may or may not have them ready . If I had another vet as close as they are now, I'd move without a second thought

6 months ago

All the vets are great, really caring and knowledgeable. Reception staff not so much, can be awkward and / or unhelpful.

Abby Burnett

9 months ago

Amazing practice with kind and caring staff and vets. Brilliant service. They did an amazing job with my cat and is on the mend.

Janet Lipman

10 months ago

Paul Counsel

Been seeing Helen and her colleagues for years. Excellent care taken of our pets

Adrian Bolster

11 months ago

1st time here since moving into the area. Staff were great and so helpful.