Vets for Pets - Trafford Park | Vets in Manchester, Greater Manchester

- Positive reviews describe the team as thorough and compassionate during serious illness, with clear explanations of tests, X-rays, treatment options, and risks. - Some owners appreciated practical help with paperwork, including direct pet insurance processing. - A recent new-pet owner was happy with the care plan and mentioned a warm, family-friendly experience during a Halloween visit.

Vets for Pets – Trafford Park is a veterinary practice in Urmston serving Trafford Park and the wider Manchester area, with weekday evening and Saturday opening. Google shows 4.3 stars from 254 reviews. Owners often praise the clinical team for clear explanations and supportive treatment when pets are unwell, while some recent feedback points to delays in communication and inconsistent reception service.

Services

•General veterinary care for pets needing assessment and treatment, including appointments for new health concerns such as lumps.
•Diagnostic and follow-up care, with reviews mentioning blood tests, X-rays, and several courses of treatment for seriously ill pets.
•Preventive care plans for new pets and routine care; one recent reviewer said the care plan for their kitten covered the essentials and even included a refund from the initial deposit.
•Practical support with administration, including direct handling of some pet insurance claims.
•A family-friendly approach, with some owners highlighting thoughtful touches that helped children and nervous pets feel more comfortable.

Pricing

A very limited amount of published pricing suggests the clinic may sit below average, but this is based on very few comparable services. Some owners also describe the pet care plan as good value.

People

Recent feedback refers to a caring veterinary team that explains tests and treatment clearly, alongside reception staff whose service has drawn criticism for tone, delays, and appointment handling.

Reviews

Google shows 4.3/5 from 254 reviews. Recent written feedback is mixed, with strong praise for clinical care but several complaints about communication and reception service.

•Positive reviews describe the team as thorough and compassionate during serious illness, with clear explanations of tests, X-rays, treatment options, and risks.
•Some owners appreciated practical help with paperwork, including direct pet insurance processing.
•A recent new-pet owner was happy with the care plan and mentioned a warm, family-friendly experience during a Halloween visit.
•More critical reviews focus on unanswered calls, delayed test results, being put on hold, appointment changes, and front-desk interactions that felt blunt or inattentive.

Reviews for Vets for Pets - Trafford Park

Note: Showing the 5 most recent Google reviews out of 254 we track in total. Recent reviews may not be representative of overall sentiment.

Daniel Le-Cheminant

3 months ago

Paid £230 for blood test to have the results in 24 hours. 5 days later - numerous unanswered phone calls and still no results. I’ll have to go back in person. Do not take your pet to this outfit. I’ll be changing vets this week.

Milo Martin

5 months ago

All other staff spoke to me correctly and respectfully but not Paula the receptionist. They Was blunt on the phone and wasted 3 + hours of my time. I’ve never ever complained about a service in my life but her attitude absolutely stinks and something needs to get mentioned about it. Temporarily resolved a situation. At the worst time of the year days before Christmas

Beth Lancaster

6 months ago

This vets was great. What's happened? The last time I took my dog the receptionist was engaged in conversation with a couple of people and ignored me. I had to chip in otherwise my dog would've missed her appointment. I weighed her, told the receptionist my dog's weight. She carried on talking to people then asked me to repeat what i'd just said. Yesterday I phoned to ask if my dogs treatments were still available and if her appointment was still ok for the next day (today). First receptionist put me on hold before I could even say anything. I put the phone down and phoned again. A different receptionist answered and dealt with my query. I was told everything was ok and treatments available just to get 2 calls today. One to make my dogs appointment later and another to rearrange. I understand things happen but my dog has a lump on her bum which needs checking out not just her regular worming tablets etc. Shame the service isn't the same. Not good.

Dale Sullivan

7 months ago

Registered our kitten here and got the care plan was pleasantly surprised to be refunded money from the deposit as part of the plan. It’s is definitely worth it as it includes everything you could need for a new pet. We had an appointment on Halloween and staff were absolutely amazing and made both our children a big bag of sweets to start off their Halloween night it was so lovely of them 😊

Mike Hardman

8 months ago

Could not recommend the team highly enough. My cat was seriously ill when she came in to them and they did everything possible to help and take care of her. She needed x-rays, blood tests and several courses of treatment but each one was explained fully and clearly so I knew what was being done and what risks were involved. They even dealt direct with my pet insurance to process everything for me which was great.

Vets for Pets - Trafford Park